Technical Solutions Leader

3 weeks ago


Raleigh North Carolina, United States Palo Alto Networks Full time
About the Role

The Solutions Consultant Manager is a key position at Palo Alto Networks, responsible for leading a team of Solutions Consultants in a specific district. This role requires a strong technical background, excellent leadership skills, and the ability to build relationships with customers.

Key Responsibilities
  • Recruit and hire new Solutions Consultants into the territory, selecting top talent in the industry
  • Train, mentor, and review employees on your team, ensuring they are engaged and successful in their careers
  • Support field Solutions Consultant teams in complex evaluations, problem-solving, and challenging customer environments
  • Lead and coach teams on successful technical validation efforts based on best practices to ensure technical wins in assigned opportunities
  • Define, create, and monitor individual development plans for your team
  • Work closely with Professional Services, Customer Success, and Specialist teams to ensure overall customer implementation and adoption of solutions
  • Provide effective technical leadership in customer interactions, sharing security trends and standard methodologies employed by other customers
  • Drive Palo Alto Networks Platformization efforts within your accounts
  • Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise
  • Build and maintain relationships with key customers to solidify reference accounts and assist account teams with defining plans to drive more business
  • Present to customers as an expert in your area at all levels in the customer hierarchy from technician to CIO
  • Discuss competitor products in the marketplace and position ours as the best alternative
  • Work with Product Management, Technical Marketing, and R&D to build requirements and product features for large customers and provide feedback from customers
Requirements
  • 50-75% travel within the region
  • Work with your sales counterpart (DSM) to develop a technical strategy that accelerates growth, identifying key verticals, markets, use cases, and solutions to focus on, and devising a comprehensive strategy and engagement model tailored to your region or district
About Palo Alto Networks

Palo Alto Networks is a leading cybersecurity company that provides innovative solutions to protect customers from cyber threats. We are committed to helping our customers detect and prevent advanced cyberattacks and breaches.



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