Project Support Specialist
23 hours ago
- Deploy new PC hardware, including physical setup, configuration, and installation of operating systems and applications.
- Connect and configure peripherals such as monitors, keyboards, mice, and docking stations.
- Ensure all equipment is properly labeled and inventoried.
- Provide hands-on support to end-users during the transition, including troubleshooting basic hardware and software issues.
- Maintain a clean and organized work environment, ensuring all deployed systems are set up according to company standards.
- Communicate effectively with team members and end-users to ensure a seamless transition process.
- Safely lift and move equipment weighing up to 50 lbs. as required.
- Travel daily throughout Ohio to various project sites, ensuring timely and effective support for the PC Refresh initiative.
- Minimum of 1 year of IT experience, preferably in a support or deployment role.
- Strong technical aptitude with the ability to connect and configure computer peripherals.
- Excellent customer service skills with a patient and positive attitude.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
- Physical ability to lift and move equipment weighing up to 50 lbs.
- Willingness and ability to travel daily throughout Ohio.
- Experience with PC deployment projects or similar IT initiatives.
- Basic troubleshooting skills in a Windows environment.
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