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Food and Beverage Operations Manager
2 months ago
The Front of House Manager, reporting directly to the General Manager, plays a crucial role in assisting with day-to-day operations in a premier senior living venue. This position requires excellent communication skills, the ability to multitask, strong team leadership, and a commitment to delivering superior food and beverage quality and customer service.
Key Responsibilities- Schedules, trains, manages, and develops staff to ensure seamless operations.
- Manages budget and inventory to optimize financial performance.
- Trains and supervises alcoholic beverage service to maintain high standards.
- Assists with catering events to provide exceptional dining experiences.
- Establishes a beverage program and seasonal specials to drive sales and customer engagement.
- Purchases alcoholic and non-alcoholic beverages to meet customer demands.
- Manages the culinary program in conjunction with the culinary and marketing teams to drive business growth.
- Maintains a positive working relationship with staff, clients, and vendors to ensure a positive work environment.
- Works with vendors to increase positive cost results and drive business efficiency.
- Collaborates with venue house managers to achieve maximum results and optimize staffing.
- Oversees the financial aspects of first-class bar and concession stand operations.
- Experience managing others, with strong communication and interpersonal skills.
- Excellent computer skills, self-motivation, and planning skills to make timely and competent decisions.
- Ability to track large inventories and budgets to ensure financial accuracy.
- Ability to work flexible hours, including evenings, nights, and weekends.
- Quick grasp of priorities and a desire to lead and motivate teams.
- Creativity and attention to detail to drive business growth and customer satisfaction.
- Working knowledge of the business and market trends to drive informed decision-making.
- Finance, loss prevention, and HR experience to drive business efficiency and compliance.
- Prefer a college degree and management experience, particularly in the beverage industry.
- Certification in service training, alcohol service, safe food handling, and first aid to ensure a safe and compliant work environment.
- Experience with knowledge of all state and local alcohol laws to ensure compliance.
- Certified by the National Bar & Restaurant Management Association to demonstrate expertise.
- Open to working an events-driven schedule to drive business growth and customer engagement.
