Software Implementation Specialist

1 week ago

Malvern, Pennsylvania, United States Savana Inc Full time
Job Overview

POSITION SUMMARY

The Software Implementation Specialist plays a vital role in assisting clients with the deployment of Savana's software solutions. This position entails providing product knowledge, gathering requirements, configuring the software, and addressing client-reported issues throughout the implementation process. The effectiveness of this role is crucial for the successful adoption of the software by clients.

WORK ENVIRONMENT

This position offers a hybrid or remote work arrangement; if the candidate opts for a hybrid model, in-office attendance is typically expected from Tuesday to Thursday.

ESSENTIAL SKILLS AND QUALIFICATIONS

  • A minimum of 3 years of experience in facilitating customer software implementations, with a proven ability to apply lessons learned from past experiences.
  • Familiarity with information technology, systems analysis, and business applications.
  • Proficient in the latest operating systems, Microsoft Office suite, defect tracking tools, and capable of writing SQL queries.
  • Understanding of the software development lifecycle.
  • Exceptional communication skills to effectively engage with clients during critical phases of their engagement.
  • Strong written and verbal communication skills for interactions with clients and internal teams.
  • Meticulous attention to detail.
  • Analytical thinking and creativity are essential, as this role often requires innovative problem-solving approaches.
  • Demonstrated ability to collaborate effectively within a team environment, fostering meaningful internal relationships.
  • A self-motivated individual with excellent time management skills to ensure timely completion of tasks.
  • Capability to manage multiple projects and prioritize effectively.
  • Willingness to travel 25-50% of the time.

KEY RESPONSIBILITIES

The following activities are expected to be performed at this level:

  • Develop a comprehensive understanding of Savana applications from both functional and technical perspectives, recognizing the system's flexibility and options for addressing complex client business processes.
  • Become proficient in configuring the system, effectively guiding clients on configuration decisions and executing those configurations to meet their specific needs.
  • Collaborate with clients to document requirements for new features, integrations, or significant IT changes necessary for product launch. Accurately document these in a business requirements document and coordinate with product management or technical teams for implementation.
  • Possess a solid understanding of project management principles and work collaboratively within a project team to ensure successful software implementation, focusing on both task execution and financial efficiency.
  • Address client-reported issues promptly and in accordance with established service level agreements (SLAs). Communicate effectively with clients regarding reported issues, helping them prioritize and navigate resolution paths.

EDUCATION AND EXPERIENCE

A Bachelor's Degree in Business or Information Technology is preferred; equivalent work experience may be considered.

The above description outlines the general content and requirements for this position. It is not intended to be an exhaustive list of duties, responsibilities, or physical requirements. Management retains the right to assign or reassign duties and responsibilities at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Implementation Specialist

    3 days ago

    Malvern, Pennsylvania, United States Savana Inc Full time

    Job DescriptionJob SummaryThe Implementation Specialist will play a critical role in supporting clients' successful implementation of Savana's software. This position requires a strong understanding of software implementation, project management, and customer service.Key ResponsibilitiesDevelop a deep understanding of Savana's software from a functional and...

  • Oracle EPM Cloud Implementation Specialist

    1 week ago

    Malvern, Pennsylvania, United States Entech Full time

    About the RoleWe are seeking a highly skilled Oracle Cloud EPM Consultant to join our team at Entech. As a key member of our financial services team, you will be responsible for providing expert-level support and guidance to our clients in implementing and optimizing their Oracle Cloud EPM solutions.Key ResponsibilitiesProvide technical expertise and support...

  • Lead Software Engineer

    2 days ago

    Malvern, Pennsylvania, United States Rajant Corporation Full time

    About Rajant CorporationRajant Corporation is a leading developer of cutting-edge technology solutions for the healthcare industry. Our mission is to revolutionize health discovery on a global scale by providing on-demand health insights to researchers, healthcare providers, and individuals.Job SummaryWe are seeking a highly skilled Lead Software Engineer to...

  • Lead Automation Specialist

    2 weeks ago

    Malvern, Pennsylvania, United States Johnson and Johnson Full time

    Johnson & Johnson Innovative Medicine, a member of Johnson & Johnson's Family of Companies, is seeking a proficient and seasoned professional to become part of our team as a Lead Automation Specialist for Biotherapeutic Analytical Systems. This role is pivotal in driving the development and enhancement of automation systems within the biotherapeutic analysis...

  • Senior Software Engineer

    4 days ago

    Malvern, Pennsylvania, United States Vanguard Full time

    Job SummaryVanguard is seeking a highly skilled and experienced Senior Software Engineer to join our team responsible for designing, developing, and implementing advanced level system analysis, design, development, and implementation of applications and databases.Key ResponsibilitiesProvides senior level system analysis, design, development, and...

  • Appian Software Engineer

    1 week ago

    Malvern, Pennsylvania, United States Calabitek Full time

    Job OverviewPosition: Appian Software EngineerLocation: RemoteContract Duration: 6-12 MonthsRole Summary:Develops and designs application architecture, including data records, reporting tools, and notification systems.Creates and implements workflow designs and associated actions, focusing on component development.Transforms functional requirements into...

  • IT Procurement Specialist

    4 days ago

    Malvern, Pennsylvania, United States PQ Full time

    Job DescriptionPQ is a leading global provider of silicates, silicas, and derivative products. Our products are used in a wide variety of industrial processes and many customer products, from decorative paints to green cement, from clean drinking water to green tires, and from toothpaste to biofuels and beer.We are seeking a highly skilled IT Procurement...

  • AI Software Engineer

    5 hours ago

    Malvern, Pennsylvania, United States New York Technology Partners Full time

    Job Title: Gen AI EngineerJob Type: Long-term ContractLocation: RemoteJob Overview:We are seeking a highly skilled Gen AI Engineer to join our team at New York Technology Partners. As a key member of our team, you will be responsible for designing, developing, and deploying AI-powered software solutions.Key Responsibilities:Design and develop AI-powered...

  • Senior Salesforce Software Engineer

    4 days ago

    Malvern, Pennsylvania, United States Philips Full time

    Job TitleSenior Salesforce Software EngineerJob SummaryWe are seeking a highly skilled Senior Salesforce Software Engineer to join our team at Philips. As a key member of our Ambulatory Monitoring & Diagnostics (AM&D) team, you will be responsible for designing and developing processes that integrate Salesforce and various business systems within our...

  • Software Quality Assurance Engineer

    1 week ago

    Malvern, Pennsylvania, United States Entech Full time

    About the RoleWe're seeking a highly skilled Quality Assurance Tester to join our team at Entech. As a key member of our organization, you will play a critical role in ensuring the quality and reliability of our software solutions.ResponsibilitiesTest Automation Strategy: Develop and implement a comprehensive test automation strategy to ensure efficient and...

  • Product Design and Structural Engineering Specialist

    6 days ago

    Malvern, Pennsylvania, United States Worthington Enterprises Ltd Full time

    Job DescriptionWorthington Enterprises Ltd is a leading designer and manufacturer of market-leading brands that help enable people to live safer, healthier and more expressive lives. We are seeking a highly skilled Product Design and Structural Engineering Specialist to join our team.Key Responsibilities:Use technical expertise and specific skill sets to...

  • Financial Reporting Specialist

    2 weeks ago

    Malvern, Pennsylvania, United States Liberty Personnel Services, Inc. Full time

    Position: Financial Reporting SpecialistLiberty Personnel Services, Inc. is in search of a skilled Financial Reporting Specialist to enhance our finance team. This position plays a vital role in delivering essential financial insights and support to improve strategic decision-making.Key Responsibilities: Assist in the creation of financial statements,...

  • Senior Angular Software Engineer

    2 weeks ago

    Malvern, Pennsylvania, United States Five Cubes, Inc. Full time

    Job Title: Senior Angular Software Engineer (with backend experience) Location: Remote (Hybrid) Duration: Long-term engagement Client: Five Cubes, Inc. Job Overview: As a Senior Angular Software Engineer, you will be instrumental in the design, development, and maintenance of innovative web applications utilizing Angular technologies. You will work...

  • Front-End Software Engineer

    2 weeks ago

    Malvern, Pennsylvania, United States Diverse Lynx Full time

    Role OverviewWe are seeking a skilled Front-End Software Engineer to join our dynamic team at Diverse Lynx LLC. This position involves the design and development of user interfaces utilizing various UI frameworks and design patterns.Key ResponsibilitiesUI Design and Development: Create and implement user interfaces using modern UI frameworks.Technical...

  • Key Account Specialist

    6 days ago

    Malvern, Pennsylvania, United States Endo International Full time

    About the RoleWe are seeking a highly skilled and experienced Key Account Specialist to join our team at Endo International. As a Key Account Specialist, you will be responsible for planning and executing a sales process, focusing on covering key customer accounts for Supprelin LA.Key ResponsibilitiesTerritory PlanningEstablish and maintain call objectives...

  • Educational Support Specialist

    2 weeks ago

    Malvern, Pennsylvania, United States Jobs for Humanity Full time

    Company Overview Jobs for Humanity is dedicated to fostering an inclusive and equitable employment landscape. We champion individuals from diverse backgrounds and experiences. Position Overview Educational Support Specialist 3.8 out of 5 Hourly Rate: $20 About the Role Join our team as an Educational Support Specialist (ESS) through our collaboration with...

  • Risk Management Specialist

    4 days ago

    Malvern, Pennsylvania, United States Balfour Beatty Investments & Communities Full time

    About the RoleThe Risk Management Specialist will play a critical role in guiding the business and ensuring its compliance with Balfour Beatty Investments & Communities' Enterprise Risk Management (ERM) Framework and application of the Group Risk Management Process at business, functional, regulatory, and operational levels.Key ResponsibilitiesDevelop and...

  • MLOps Specialist

    2 weeks ago

    Malvern, Pennsylvania, United States Veridic Solutions Full time

    Position Summary:Veridic Solutions is seeking a skilled MLOps Engineer to enhance our dynamic data science team. In this role, you will oversee and refine the entire machine learning lifecycle, from the inception of model development to its deployment and ongoing monitoring. Your contributions will be vital in ensuring that our machine learning models are...

  • Client Relations Specialist

    2 weeks ago

    Malvern, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time

    Job OverviewAre you enthusiastic about delivering exceptional client support and making a meaningful difference? Stephen Diorio's team at State Farm is excited to offer a remarkable career opportunity as a Client Relations Specialist. We believe that our team is the ideal environment for individuals who are committed to exceeding our clients'...

  • Data Engineer, Specialist

    6 days ago

    Malvern, Pennsylvania, United States THE VANGUARD GROUP, INC. MALVERN, PA Full time

    Job Summary:We are seeking a highly skilled Data Engineer, Specialist to join our team at THE VANGUARD GROUP, INC. in MALVERN, PA. As a key member of our data engineering team, you will be responsible for designing and implementing data systems, developing tools for real-time and offline analytic processing, and ensuring data quality and integrity.Key...