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Client Relations Specialist

2 months ago

Malvern, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time
Job Overview

Are you enthusiastic about delivering exceptional client support and making a meaningful difference? Stephen Diorio's team at State Farm is excited to offer a remarkable career opportunity as a Client Relations Specialist. We believe that our team is the ideal environment for individuals who are committed to exceeding our clients' expectations.


Role Responsibilities:

As a Client Relations Specialist at State Farm, you will be instrumental in fostering strong connections with clients, addressing their inquiries, and providing assistance with insurance policies. Your key responsibilities will include:


  1. Client Support: Providing exemplary client service by swiftly addressing inquiries, responding to questions, and offering knowledgeable advice on insurance products and coverage options. Your capacity to actively listen, empathize, and communicate effectively will be crucial in delivering tailored service.
  2. Policy Assistance: Supporting clients with policy modifications, updates, and claims processing. You will manage policy endorsements, review coverage specifics, and ensure the precise handling of policy transactions to efficiently meet our clients' needs.
  3. Issue Resolution: Evaluating complex client situations and devising effective solutions to meet their unique requirements. Your strong analytical skills, paired with a client-focused approach, will be essential in addressing client concerns and providing optimal resolutions.
  4. Team Collaboration: Collaborating closely with Stephen Diorio's team and other professionals in a supportive and cooperative work environment. You will contribute to a positive team atmosphere, share insights, and learn from experienced colleagues.

Qualifications:
  • Outstanding communication skills, both verbal and written, to engage effectively with clients and team members.
  • Strong client service orientation and a genuine desire to assist and support clients.
  • Ability to manage multiple tasks, prioritize effectively, and excel in a dynamic environment.
  • Meticulous attention to detail and exceptional organizational skills to ensure accurate policy management and documentation.
  • Proficient computer skills, including familiarity with relevant software systems and the ability to quickly adapt to new tools.
  • Previous experience in client service, insurance, or a related field is preferred.

About Stephen Diorio:

Stephen Diorio is a dedicated State Farm Insurance Agent committed to helping individuals navigate life's uncertainties and achieve their aspirations. With a focus on personalized service and community engagement, Stephen Diorio has built a trusted reputation among clients.


Benefits:
  • Hourly compensation plus commission/bonus opportunities.
  • Potential for growth and advancement within the office.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Valuable experience for career development.
Working Hours:

Weekdays 9 AM - 5 PM, Saturdays 9 AM - 12 PM.