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Senior Manager of Customer Success, Strategic Accounts
2 months ago
Position Overview:
The Strategic Account Services (SAS) division is in search of a Senior Customer Success Manager to influence the evolution of our initiatives.
Key Responsibilities:
The Senior Customer Success Manager is responsible for driving growth and enhancing the experience for some of the most significant Sellers on the Amazon platform. This role encompasses:
- Strategic Engagement: Building and nurturing relationships with key stakeholders.
- Customer Experience Optimization: Ensuring a seamless and positive experience for our partners.
- Account Management: Overseeing account performance and identifying opportunities for improvement.
- Business Development: Collaborating with internal teams to support business growth initiatives.
Qualifications:
The ideal candidate will possess a strong background in customer relationship management, with a focus on strategic accounts and business growth.
