Territory Account Manager, Atlanta

5 days ago

Atlanta, Georgia, United States Magnolia Medical Technologies Full time
About the Role

We are seeking a highly motivated and experienced Territory Account Manager to join our Commercial Sales team in Atlanta. As a key member of our team, you will be responsible for driving revenue growth, expanding our customer base, and ensuring customer satisfaction and retention.

Key Responsibilities
  • Develop and execute a regional strategic business plan to expand our customer base, account acquisition, growth, and success
  • Manage existing accounts and new account evaluations, developing account and customer success criteria to ensure customer acquisition and retention
  • Partner with our Business Director team to facilitate new account evaluation sales stages, implementation, and compliance programs to achieve sustained success and ensure customer acquisition and retention
  • Develop, manage, resource, and coordinate individual customer evaluation plans to ensure each new account has defined success criteria, implementation services, a fully executed contract, and is completed through Closed Won of the sales cycle
  • Build, manage, and successfully maintain business and clinical champions, partnerships, and relationships for customer retention, satisfaction, and account success
  • Manage accounts within the territory and ensure existing customers have consistent product utilization, maintain high compliance rates, have dashboard metrics & data analytics, as well as their QBRs (Quarterly Business Reviews) delivered
  • Identify when desired account metrics are not being met and intervene timely to provide appropriate resources for account retention and customer success
  • Work closely with channel partner field sales representatives, foster and develop new account opportunities with channel partner representatives, cultivate, develop, and provide support to make channel partner representatives successful
  • Effectively communicate and celebrate channel partners' successes, identify and implement opportunities for improvement of sales process, evaluation plans, tools, and tactics
Requirements
  • Degree in Business Administration/Marketing strongly preferred
  • 2+ years successful field account management, sales, or clinical-focused sales experience within the healthcare industry, more specifically in medical devices
  • Additional experience with clinical training, data, and stakeholders, specifically in Medical Departments (e.g., ED/Emergency Department), Laboratory, Antimicrobial Stewardship, Infection Prevention, Clinical Value Analysis, Supply Chain, etc. is highly desirable
  • Advanced presentation, speaking, and written communication skills with the ability to present clinical and financial data
  • Demonstrated experience consistently meeting and exceeding account retention and satisfaction metrics, successfully negotiating within the sales and pricing strategy for the renewal, growth, or extension of contracts, products, and services
  • Demonstrated work ethic with a high sense of urgency, accountability, and demonstrated ability to deliver results
  • Alignment with the mission and values of Magnolia Medical Technologies
  • Ability to travel extensively to cover territory; up to 75% of time
About Magnolia Medical Technologies

Magnolia Medical Technologies develops, manufactures, and markets innovative blood and bodily fluid collection devices to facilitate significant improvements in the accuracy, consistency, and predictability of critical laboratory tests.

Our flagship product, Steripath Initial Specimen Diversion Device for blood culture collection and contamination prevention, has been clinically proven in 17 clinical studies, including 5 peer-reviewed publications, to virtually eliminate the preventable error of blood culture contamination and false positive results for the diagnosis of Sepsis - delivering a reduction in false positives of up to 92% with 12-month sustained contamination rates as low as 0.2% and an average annualized cost savings of ~$1M.

Magnolia is establishing the new standard for blood culture integrity and sepsis testing accuracy with a mission to change national blood culture collection guidelines and contamination benchmarks.

The company has amassed an intellectual property portfolio including more than 70 issued method, apparatus, and design patents with more than 50 additional patent applications pending. The total potential market for Magnolia's technology exceeds $2.0 billion annually.

Magnolia Medical is committed to the continued development and successful marketing of innovative products that will transform the way healthcare is practiced around the world. The company supports this effort by offering competitive compensation, incentive packages, benefits, and career growth opportunities to the most qualified candidates in the marketplace.

Magnolia Medical Technologies, Inc. is an equal opportunity employer.

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