Unemployment Claims Manager

4 days ago


Hershey, Pennsylvania, United States AEG Full time

At Hershey Entertainment & Resorts, we are seeking a highly skilled Unemployment Coordinator to join our team. As a key member of our HR department, you will be responsible for coordinating responses to unemployment compensation claims, working closely with external partners, and providing excellent customer service. This role requires strong analytical and communication skills, as well as the ability to work in a fast-paced environment.

In addition to your core responsibilities, you will also be involved in biweekly timekeeping duties. As a Full-Time Team Member, you will enjoy a range of benefits, including free admission to Hersheypark, discounts, and more. Your total compensation package includes medical, dental, and vision coverage, 401K contributions, paid time off, and more.

Key Responsibilities:

  • Claims Management: Coordinate responses to initial claims, wage audits, hearing notices, determinations, or relief from charges received via the online UC portal.
  • Reporting: Prepare detailed reports for management on claim statistics, trends, and areas requiring attention or improvement.
  • Communication: Represent the company at unemployment hearings, coordinate with third-party vendors, and provide excellent customer service.

Requirements:

  • Education: Completion of high school or GED
  • Experience: Minimum of 3 years of related experience.
  • Skillset: Proficiency in data analysis and report generation utilizing Excel.

Estimated Salary: $60,000 - $70,000 per year, depending on experience.

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you have a passion for data analysis, communication, and problem-solving, we encourage you to apply.



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