Automotive Service Consultant
4 days ago
We are looking for a highly organized and detail-oriented Service Advisor to join our team at Germain Automotive Partnership. In this role, you will be responsible for scheduling service appointments, obtaining customer and vehicle data, and providing accurate written cost estimates for labor and parts.
The successful candidate will have excellent communication skills, both verbal and written, and be able to work well under pressure. They will also have a strong understanding of vehicle mechanical operations and be able to effectively communicate with customers regarding their vehicle's maintenance needs.
Key Responsibilities:
- Schedule service appointments and obtain customer and vehicle data prior to arrival when possible.
- Provide a complete and accurate written cost estimate for labor and parts and establish 'promised time'.
- Check on the progress of repair throughout the day and contact customers regarding any changes in the estimate or promise time.
- Get proper authorization before any additional repairs are performed and maintain a Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone, or branch average.
Benefits include medical, dental, vision insurance, 401K, life insurance, short and long-term disability insurance, paid time off, employee discounts, and state-of-the-art technology.
Join us as a Service Advisor and contribute to the success of our team
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Automotive Technician
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Service Advisor
4 days ago
Lansing, Michigan, United States Germain Automotive Full timeJob Title: Service AdvisorGermain Automotive Partnership is seeking a skilled Service Advisor to join our team. This role is ideal for individuals who have a passion for automotive maintenance and customer service.The estimated salary for this position is $45,000 - $65,000 per year, depending on experience and qualifications.About the Job:Schedule service...
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Customer Service Technician
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Automotive Service Consultant
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Vehicle Maintenance Coordinator
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Retail Automotive Sales Professional
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Automotive Cleaning Specialist
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Service Operations Manager
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