Parts Counter Sales Representative

3 days ago


Lansing, Michigan, United States LaFontaine Automotive Group Full time
Job Title: Parts Counter Sales Representative

About the Company: LaFontaine Automotive Group is seeking a skilled and motivated professional to fill the role of Parts Counter Sales Representative. Our company values exceptional customer service, teamwork, and a commitment to excellence in all aspects of our operations.

Job Description: As a Parts Counter Sales Representative, you will be responsible for assisting customers in selecting required parts, suggesting companion requirements, offering specials, and ensuring they are exposed to the full product line. You will also be responsible for pulling purchased parts from stock in a timely and efficient manner, answering telephone calls, providing price quotes, and resolving issues promptly and professionally.

Key Responsibilities:
  • Sales and Customer Service: Meet or exceed sales targets by identifying and capitalizing on opportunities to sell additional products and services. Provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
  • Inventory Management: Maintain accurate inventory levels, pulling parts as needed to meet customer demands. Organize and maintain a clean and organized work area, adhering to safety and quality standards.
  • Communication: Communicate effectively with colleagues, management, and customers, using clear and concise language. Participate in regular meetings and training sessions to stay informed about company policies, procedures, and product updates.

Requirements:
  • High school diploma or equivalent required; some college coursework or certifications preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Basic math skills, including calculating prices and handling cash transactions.
  • Able to lift up to 50 pounds and stand for extended periods, working in a fast-paced retail environment.

What We Offer: A competitive salary range of $42,000 - $52,000 per year, based on experience and performance. Comprehensive benefits package, including medical, dental, and vision coverage. Ongoing training and development opportunities, supporting your growth and career advancement. A dynamic and supportive work environment, fostering collaboration and teamwork among colleagues.

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