Service Advisor
4 days ago
Germain Automotive Partnership is seeking a skilled Service Advisor to join our team. This role is ideal for individuals who have a passion for automotive maintenance and customer service.
The estimated salary for this position is $45,000 - $65,000 per year, depending on experience and qualifications.
About the Job:
Schedule service appointments and obtain customer and vehicle data prior to arrival when possible.
Greet customers in a timely, friendly manner and provide a complete and accurate written cost estimate for labor and parts.
Establish 'promised time' and check on the progress of repair throughout the day.
Contact customers regarding any changes in the estimate or promise time, explain cost and time requirements in detail, and get proper authorization before any additional repairs are performed.
Maintain a Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone, or branch average.
Requirements:
Two years of experience in a dealership position preferred.
General knowledge of vehicle mechanical operations required.
ASE certification preferred.
Sales experience preferred.
Professional personal appearance required.
Excellent oral and written communication skills required.
All applicants must perform duties and responsibilities in a safe manner.
Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
401K after 30 days of employment
Life Insurance
Short and Long-term Disability Insurance
Paid time off
Employee Discounts
State of the art technology
This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and ensuring seamless vehicle maintenance experiences.
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