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Service BDC Coordinator

2 months ago

Riverside, California, United States Moss Bros. Chrysler Dodge Jeep Ram Riverside Full time
Job Description

We are a leading auto group in Southern California, with a rich history of commitment to our employees and customers. Our company values are built on a foundation of excellence, integrity, and teamwork.

Responsibilities
  • Provide exceptional customer service by responding to inquiries and establishing follow-up appointments.
  • Utilize our CRM tracking system to manage leads and ensure timely follow-up.
  • Collaborate with sales teams and dealership management to drive business growth.
  • Participate in team development sessions to improve processes and relationships.
Requirements
  • At least one previous role in customer service experience.
  • Excellent communication and teamwork skills.
  • Prompt and courteous demeanor.
  • Positive and hardworking personality.
  • Strong computer skills.
  • Valid driver's license.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.