Product Specialist Support Expert

2 days ago


Winona, Minnesota, United States Watlow Full time
{"title": "Product Specialist Support Role", "description": "About the Role

As a Product Specialist at Watlow, you will play a critical part in supporting our customers and sales channels with product advice, selection, application, and set-up. You will be the go-to liaison for engineering support on smaller customer projects and technical inquiries. Your ability to prepare and present quotes, provide technical support post-sale, and maintain strong business relationships will be key to your success.

Key Responsibilities
  • Advise customers, distributors, and sales agents on product selection and application
  • Serve as a technical resource post-sale and assist with product investigations
  • Maintain relationships with established customers and support new business development
  • Train sales agents and distributors on product applications
  • Collaborate with cross-functional teams to assess business opportunities and develop product growth strategies
Requirements
  • Bachelor's degree or two-year degree and related experience, or equivalent experience (5-8 years)
  • Proficient in MS Office (Excel, Teams, Word)
Benefits
  • Annual Achievement Award
  • 401(k) plan with company match and annual company contribution
  • Onsite wellness clinic
  • Wellness incentives
  • Employee Personal Assistance Program
  • Dental, medical, vision, and short-term and long-term disability insurance
  • Paid holidays, personal time, and vacation
  • Parental leave
  • Tuition reimbursement
Diversity & Inclusion

We value diversity and inclusion at Watlow and strive to create a culture that respects and reflects each team member's individual strengths, views, and experiences. We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.", "lang_code": "en-US"}



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