Call Center Customer Experience Manager

Job SummaryWe are seeking a Call Center Customer Experience Specialist to join our team at MCI Careers. This role is responsible for handling inbound and outbound calls, resolving customer issues, and selling new products and services.The successful candidate will possess excellent communication and problem-solving skills, be able to multitask, and thrive in...

About the RoleWe are seeking a highly skilled Contact Center Supervisor to lead our sales and service team in Savannah, GA. As a key member of our leadership team, you will be responsible for ensuring exceptional customer experiences, driving sales growth, and fostering a positive work environment.Key Responsibilities:Lead a team of 15-25 representatives in...

At MCI Careers, we are seeking a highly skilled and experienced Customer Experience Leader to join our team. This is a key leadership role that requires a strong track record of driving customer satisfaction and loyalty.About the RoleThe successful candidate will have a proven ability to lead a high-performing team of customer service agents in a fast-paced...

About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Call Center Agent. In this role, you will be responsible for providing exceptional service to our clients through inbound and outbound calls, emails, and other communication channels.

Job Title: 4X10 Call Center RepresentativeJob Summary:MCI Careers is seeking a highly motivated and customer-focused 4X10 Call Center Representative to join our team. As a 4X10 Call Center Representative, you will be responsible for providing exceptional customer service to commercial and public sector clients, resolving customer inquiries, and driving sales...

About the Opportunity:MCI Careers is seeking an International Call Center Agent to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service to clients across various industries.Responsibilities:Answer customer inquiries via phone and respond to emails and chatsUtilize CRM software to manage...

Join us at Mass Markets as a Multilingual Call Center Professional!About the RoleThis is an exciting opportunity to work in a fast-paced environment where no two days are the same. As a Call Center Representative, you will be responsible for handling a variety of customer interactions, including inbound and outbound calls, emails, and chats.Your primary goal...

Mass Markets - MCI Company is seeking a motivated individual to fill the role of Energy Customer Experience Specialist. This part-time position offers an exciting opportunity to work in a dynamic call center environment, providing top-notch customer service to our energy customers.**Job Summary:**Analyze customer inquiries and resolve issues in a...

The State of Georgia is seeking a qualified Customer Service Center Supervisor to oversee the daily operations of a high-volume customer service center. This position involves managing a team of staff, monitoring performance, and ensuring efficient customer service flow.This role requires strong leadership skills, excellent communication abilities, and a...

Job Overview:MCI Careers is seeking a highly motivated and experienced Customer Service Leadership professional to join our team. As a Call Center Customer Service Supervisor, you will be responsible for leading a team of customer service representatives, ensuring excellent customer satisfaction, and driving business growth.About the Role:This is a...

About Mass MarketsMCI is a forward-thinking company that helps customers take on their CX and DX challenges differently. Our industry-leading solutions deliver exceptional experiences and drive optimal performance.Compensation DetailsWe offer standard starting compensation commensurate with experience, which is around $85,000 annually. Regular reviews and...

We are seeking a highly motivated Customer Service Representative to join our team at MCI Careers.Job DescriptionIn this role, you will be responsible for handling inbound customer service calls and providing technical support to clients. As a Customer Service Representative, you will interact with customers daily, resolving issues efficiently, selling new...

Job OverviewWe are seeking a highly motivated and results-driven Customer Experience Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer experiences through effective communication, problem-solving, and issue resolution.About the RoleThis is an exciting opportunity to...

About the Job:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service and sales support to customers across the country.Key Responsibilities:- Provide timely and effective resolution to customer inquiries and...

About the RoleWe are seeking a highly motivated Sales Representative to join our team in providing exceptional customer experiences. As a key member of our sales team, you will be responsible for building strong relationships with customers and prospects, identifying business opportunities, and driving revenue growth.Key ResponsibilitiesIdentify and pursue...

About the OpportunityWe are seeking a results-driven Customer Service Representative to join our team at MCI Careers. As an Energy Industry Customer Support Specialist, you will have the opportunity to work in a fast-paced environment, interact with diverse customers, and contribute to the growth and success of our company.Key Responsibilities:Handle inbound...

Mass Markets is seeking a highly skilled Technical Support Representative to join our team. As a key member of our customer service team, you will be responsible for handling inbound phone interactions with residential and business clients, providing top-notch support and ensuring exceptional customer experiences.About the RoleThis is an exciting opportunity...

About the Role:As a Call Center Representative at Mass Markets, your primary responsibility will be to handle inbound and outbound contacts in a professional manner, ensuring timely and courteous communication with customers. You will be responsible for resolving customer issues efficiently and effectively, which includes researching systems to find missing...

About the Job:MCI Careers is seeking a highly motivated and dedicated Multilingual Contact Center Professional to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to clients across various industries.The ideal candidate will possess excellent communication skills, both written...

Key Responsibilities: As a Call Center Representative at Mass Markets, you will handle inbound and outbound contacts in a professional and timely manner. This includes ensuring first call resolution through effective problem-solving and call handling. Additionally, you will research systems to find missing information as necessary and coordinate with other...