Energy Customer Experience Specialist

5 days ago


Savannah, Georgia, United States Mass Markets - MCI Company Full time

Mass Markets - MCI Company is seeking a motivated individual to fill the role of Energy Customer Experience Specialist. This part-time position offers an exciting opportunity to work in a dynamic call center environment, providing top-notch customer service to our energy customers.

**Job Summary:**

  • Analyze customer inquiries and resolve issues in a professional and courteous manner.
  • Work collaboratively with internal teams to ensure seamless customer experience.
  • Develop strong knowledge of energy products and services to provide accurate information to customers.

**What We Offer:**

  • A competitive salary of approximately $25,000 per year, based on industry standards and location.
  • A fun and energetic work environment with opportunities for growth and development.
  • Access to comprehensive training programs to enhance your skills and knowledge.

**Requirements:**

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving skills and attention to detail.

**Benefits:**

  • Ongoing training and development opportunities.
  • A supportive team environment that promotes teamwork and collaboration.
  • The chance to make a positive impact on our customers' lives.

Mass Markets - MCI Company values its employees and offers a range of benefits to support their well-being and success. If you are a motivated and customer-focused individual who is looking for a rewarding career opportunity, we encourage you to apply today



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