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Patient Services Specialist 2
1 month ago
We are seeking a highly skilled Patient Services Specialist 2 to join our team at UW Medical Center-Northwest. As a key member of our admitting department, you will be responsible for providing exceptional patient care and administrative support.
Key Responsibilities- Greets and directs patients and visitors in a friendly and professional manner
- Ensures patients understand admission policies and procedures
- Coordinates obtaining interpreters for patients as needed
- Registers patients, verifies demographic and financial information, and collects co-payments
- Responds to patient questions and provides directions to various hospital areas
- Assists patients in accessing hospital and community services
- Promptly and courteously answers calls through the Medical Center switchboard
- Implements emergency procedures calmly and efficiently
High school graduation or equivalent and one year of healthcare, administrative, or customer service experience. Equivalent education/experience may be considered.
About UW Medical Center-NorthwestUW Medical Center is an acute care hospital located in Seattle with two campuses: Montlake and Northwest. We pride ourselves on compassionate patient care and pioneering medical advances.
About UW MedicineUW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. Our mission is to improve the health of the public by advancing medical knowledge and providing outstanding primary and specialty care.
