Spa Operations Coordinator

4 days ago


San Diego, California, United States AccorHotel Full time

As a key member of our spa team, you will be responsible for overseeing the day-to-day operations of our spa facility, ensuring a smooth and exceptional guest experience. Your role will involve managing reservations, group sales, and public area operations, as well as developing and motivating staff to meet and exceed service standards.

Key Responsibilities:

  • Manage front office reservations, group sales, and public area operations
  • Develop and motivate staff to meet and exceed service standards
  • Create a professional, safe, and nurturing environment for guests
  • Participate in ongoing training for support staff in safety, guest service, and team building
  • Address staff and guest concerns or questions, resolving appropriately
  • Take ownership of guest or staff-related problems and handle accordingly
  • Ensure a clean, crisp, and sanitary spa environment
  • Work cooperatively and professionally with all departments
  • Attend regular meetings as directed by the Spa Operations manager or Spa Director
  • Comply with all Grand Del Mar Company safety and health policies and procedures
  • Perform the function of a reservations agent and receptionist on a regularly scheduled basis
  • Maintain a thorough knowledge of all treatments and take-home products, as well as all retail products
  • Keep management informed of all guest, staff, and program issues
  • Stay current on all department information and become well-versed and trained in its application
  • Perform other duties as assigned by Manager

Requirements:

  • Must be professional, service-oriented, accurate, gentle, and work with attention to detail, striving to exceed the expectations of every guest every time
  • High School Diploma or equivalent preferred
  • Valid California Driver's License; CPR certification within 90 days of hire
  • Some computer knowledge helpful; not required
  • Knowledge of Microsoft Office applications, Spa Soft (will train), and basic accounting principles
  • Excellent personal appearance, good verbal and written communication skills, and ability to handle stressful situations professionally and multitask with ease, all while focusing on the guest

  • Spa Coordinator

    1 week ago


    San Ramon, California, United States Spavia Day Spa Full time

    Job OverviewSpavia Day Spa is seeking a highly motivated and customer-focused Spa Coordinator to join our team. As a key member of our spa team, you will be responsible for providing exceptional guest experiences, managing spa operations, and promoting our products and services.ResponsibilitiesManage spa operations, including scheduling appointments,...


  • San Diego, California, United States AccorHotel Full time

    Job Summary We are seeking a highly skilled and experienced Spa Operations Coordinator to join our team at AccorHotel. As a key member of our spa team, you will be responsible for overseeing the day-to-day operations of our spa facility, ensuring a smooth and 5-Star experience for our guests. Key Responsibilities Manage front office, reservations, group...

  • Spa Receptionist

    4 weeks ago


    San Diego, California, United States Noble House Hilton San Diego Resort & Spa Full time

    Join Our Team at Noble House Hilton San Diego Resort & SpaWe are seeking a highly skilled and friendly Spa Receptionist to join our team at Noble House Hilton San Diego Resort & Spa. As a Spa Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience for all visitors.About...


  • San Diego, California, United States Arch Amenities Group Full time

    Spa Director Job DescriptionArch Amenities Group, a leading spa, fitness, and leisure firm, is seeking a highly skilled Spa Director to oversee the day-to-day operations of our facilities. The ideal candidate will have a strong background in spa management, excellent leadership skills, and a passion for delivering exceptional customer experiences.Key...


  • San Diego, California, United States Arch Amenities Group Full time

    Job DescriptionArch Amenities Group is seeking a highly skilled Spa Director to lead the day-to-day operations of our world-class spa facility. The ideal candidate will have a proven track record of success in spa management, with a strong focus on customer service, staff development, and financial management.Key Responsibilities:Develop and implement a...

  • Spa Coordinator

    1 month ago


    San Francisco, California, United States Equinox Full time

    Job Title: Licensed Spa CoordinatorWe are seeking a highly skilled and enthusiastic Licensed Spa Coordinator to join our team at Equinox. As a key member of our spa team, you will be responsible for ensuring a memorable experience for our spa guests.Key Responsibilities:Interview and hire staff membersDevelop and implement outreach marketing strategies for...


  • San Francisco, California, United States Equinox Full time

    Job Title: Licensed Spa CoordinatorWe are seeking a highly motivated and customer-focused Licensed Spa Coordinator to join our team at Equinox. As a Licensed Spa Coordinator, you will be responsible for ensuring a memorable experience for our spa guests.Key Responsibilities:Interview and hire staff membersDevelop and implement outreach marketing strategies...


  • San Diego, California, United States Revive Med Spa Full time

    Revive Med Spa Career OpportunityAt Revive Med Spa, we're committed to providing exceptional patient care and a positive work environment. As a Front Desk Coordinator, you'll play a vital role in ensuring our clients receive outstanding service.Key Responsibilities:Maintain a welcoming and organized front areaCheck clients in and out for appointmentsProvide...


  • San Diego, California, United States Revive Med Spa Full time

    Job Title: Front Desk CoordinatorRevive Med Spa is seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and efficient experience from the moment they walk in the door.Key...

  • Reception Coordinator

    2 months ago


    San Diego, California, United States Revive Med Spa Full time

    We appreciate your interest in a career with Revive Med Spa, a leader in the dynamic and expanding Med Spa industry. Our organization is dedicated to providing a vibrant and supportive work environment, which has been cultivated over 16 years of service. As we continue to grow across multiple locations, we invite you to consider joining our dedicated team.At...

  • Spa Receptionist

    3 weeks ago


    San Diego, California, United States AccorHotel Full time

    Job Title: Spa ReceptionistJoin the AccorHotel team as a Spa Receptionist and be part of a dynamic and customer-focused environment. As a key member of our spa team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming...

  • Spa Concierge

    2 weeks ago


    San Diego, California, United States The Westgate Hotel Full time

    Spa Concierge Job DescriptionWe are seeking a highly motivated and customer-focused Spa Concierge to join our team at The Westgate Hotel. As a Spa Concierge, you will be responsible for providing exceptional guest experiences and ensuring that our spa and wellness facilities meet the highest standards of luxury and service.Key Responsibilities:Guest...


  • San Diego, California, United States The Westgate Hotel Full time

    Job Title: Spa Attendant/Housekeeper Job Summary: We are seeking a highly motivated and detail-oriented Spa Attendant/Housekeeper to join our team at AquaVie Fitness + Spa. As a key member of our housekeeping and spa team, you will be responsible for maintaining the cleanliness and organization of our spa and public areas, ensuring a high level of service...


  • San Diego, California, United States The Westgate Hotel Full time

    Job Title: Spa Attendant/HousekeeperAquaVie Fitness + Spa is seeking a highly motivated and detail-oriented Spa Attendant/Housekeeper to join our team. As a key member of our housekeeping and spa team, you will be responsible for maintaining the cleanliness and organization of our spa and public areas, ensuring a high level of service and quality for our...

  • Spa Attendant

    1 week ago


    San Diego, California, United States Bahia Resort Hotel Full time

    Job SummaryThe Spa Locker Attendant provides exceptional service to our guests at the Spa, pool, and facilities while ensuring supplies, products, and refreshments are always available.Key ResponsibilitiesWelcome guests with a warm smile and provide impeccable service at the swimming pool and facilities.Ensure the facilities are orderly and well-maintained,...


  • San Diego, California, United States Montage International Full time

    Spa Front Desk Job SummaryWe are seeking a highly skilled and customer-focused Spa Front Desk Agent to join our team at Montage International. As a key member of our spa team, you will be responsible for providing exceptional service to our guests, promoting our retail outlets, and contributing to the success of our spa operations.Key Responsibilities:Assist...

  • Spa Attendant

    2 weeks ago


    San Diego, California, United States Bahia Resort Hotel Full time

    Job SummaryThe Spa Locker Attendant provides exceptional service to our guests at the Spa, pool, and facilities while ensuring supplies, products, and refreshments are always available.Key ResponsibilitiesWelcome guests with a warm and friendly smile and provide them with impeccable service at the swimming pool and facilities.Ensure the facilities are...


  • San Diego, California, United States The Westgate Hotel Full time

    At AquaVie Fitness + Spa, we're seeking a highly motivated Spa Attendant/Housekeeper to join our team. As a key member of our housekeeping team, you'll be responsible for maintaining the overall cleanliness of our spa, public areas, restrooms, and locker rooms.Here are some of the key responsibilities of this role:Maintain and clean AquaVie Fitness & Spa...


  • San Diego, California, United States The Westgate Hotel Full time

    Job Title: Spa Attendant/HousekeeperWe are seeking a highly motivated and detail-oriented Spa Attendant/Housekeeper to join our team at AquaVie Fitness & Wellness Club. As a key member of our housekeeping and spa team, you will be responsible for maintaining the cleanliness and organization of our spa and public areas, ensuring a high level of service and...


  • San Diego, California, United States The Westgate Hotel Full time

    At The Westgate Hotel, we are seeking a highly skilled Spa Attendant/Housekeeper to join our team. This role is responsible for maintaining the overall cleanliness of the spa, public areas, restrooms, and locker rooms.Responsibilities:Maintain and clean AquaVie Fitness & Spa public areas, restrooms, and locker rooms, adhering to Health & Sanitation...