Medical Support Specialist
6 days ago
We are seeking a highly skilled Medical Support Specialist to join our team at Commonwealth Pain & Spine. As a Medical Support Specialist, you will play a vital role in supporting our healthcare professionals, ensuring the smooth operation of our medical practice, and providing exceptional patient care.
Key Responsibilities- Triage and Patient Care
- Perform vital signs (blood pressure, heart rate, temperature, weight, and height) at each patient visit
- Assist with clinical and administrative tasks, ensuring the highest level of patient care
- Administrative Support
- Coordinate blood thinner medicines for procedures with cardiologists
- Coordinate post-op pain medicines with patient's surgeons
- Monitor provider buckets in Athena
- Patient Communication
- Provide patient information to providers prior to patient evaluation
- Introduce patients to providers
- Documentation and Record-Keeping
- Enter all pertinent patient information and notes in EMR software
- Scan and upload patient paperwork to EMR
- Facility Preparation
- Prepare evaluation rooms and procedure rooms for patient encounters
- Clean evaluation rooms and procedure rooms post-patient encounters
- Additional Responsibilities
- Perform patient drug screening
- Prepare patients for pain procedures
- Assist providers with pain procedures
- Care for patients in recovery
- Assist patients during checkout and to their vehicles
- Arrive at specified clinics at least 15 minutes before the first patient to prepare the work site
- Exceptional Customer Service Skills
- Knowledge of Medical Terminology
- Strong Computer and Phone Skills
- Ability to Establish and Maintain Effective Working Relationships
- Ability to Navigate Multiple Tasks Effectively
- Advanced Knowledge of Healthcare Regulatory and Compliance Policies
- High Integrity and Confidentiality
- Ability to Exercise Good Judgment and Influence Others
- Ability to Lift Patients as Needed
- Medical Assistant experience
- Pain Management experience
- EMR, KASPER, INSPECT knowledge and experience
- Valid driver's license and state minimum coverage vehicle insurance (if required to travel)
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