Customer Service Ambassador

2 weeks ago


Diamond Bar, California, United States Smart and Final Full time
Smart & Final Extra
We are the smaller, faster grocery warehouse store and one of the longest continuously operating food retailers in the United States, operating under two banners: Smart & Final and Smart & Final Extra. Headquartered in Los Angeles, where our history dates back to 1871, we operate more than 250 grocery and foodservice stores in California, Arizona, and Nevada.

About the Opportunity
The Part-Time Associate is a key member of our Store Operations Team, providing excellent customer service and creating an all-around great shopping experience for our customers.

Responsibilities:
  • Maintain a store section as assigned, ensuring proper pricing on merchandise and rotation of products.
  • Set up advertising/promotional displays and review invoices/bills for accuracy.
  • Clean and maintain sanitation standards in all interior and exterior areas of the store and parking lot, as directed by store management.
  • Operate a cash register, receive payments from customers, and make change or process check/charge/debit transactions.
  • Verify customer eligibility when selling alcoholic beverages.
  • Offer friendly, knowledgeable, efficient, and courteous assistance to customers, providing them with current store and product information.
  • Load customer purchases by assisting customers to their vehicles.
  • Perform basic bookkeeping duties and record lost/damaged goods and store supplies using appropriate tools.

Requirements:
  • Candidates should possess the ability to read and write English, interact with the general public and co-workers.
  • Read and comprehend simple instructions, product labels, product pricing codes, shelf tags, short correspondence, and memos.
  • Write simple correspondence.
  • Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 45 pounds, and occasionally lift and/or move up to 60 pounds.

Benefits:
  • 10% Associate Discount to Shop Where You Work
  • 401(k) Retirement Benefit + Match
  • Continuing Education Benefits
  • And Much More


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