Customer Service Representative
1 week ago
We are seeking a skilled Customer Service Representative to join our team as a Paint Specialist. In this role, you will be responsible for delivering exceptional customer service, providing expert knowledge on our paint products, and ensuring high levels of customer satisfaction.
Job Description- Provide personalized support to customers, understanding their needs and offering tailored solutions.
- Stay up-to-date with product features, specifications, and pricing to make informed recommendations.
- Maintain a clean and organized workspace, adhering to store standards and procedures.
- Process sales transactions accurately, handle cash and credit card payments, and maintain precise work order files and formulas.
- Unload delivery trucks, assist in making deliveries, and load/unload merchandise as needed.
- Develop a thorough understanding of inventory control procedures and suggest ways to improve sales performance.
- Must be at least 18 years old and legally authorized to work in the United States.
- Ability to read, write, comprehend, and communicate in English and Spanish.
- Possess basic math skills and ability to operate a cash register.
- Capacity to lift up to 50 pounds frequently and up to 70 pounds occasionally.
- Able to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation.
- Valid, unrestricted Driver's License.
- High School diploma or equivalent preferred.
- At least one year of experience working in a delivery, retail, or customer service position.
- Previous experience selling paint and paint-related products is highly desirable.
Our competitive compensation package includes an estimated hourly wage of $18.30, plus opportunities for advancement and professional growth. We offer a comprehensive benefits program, including health insurance, retirement savings plan, and paid time off.
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