Customer Service Representative

1 week ago


Diamond Bar, California, United States The Sherwin-Williams Company Full time
About The Sherwin-Williams Company

The Sherwin-Williams Company is a leader in the paint and coatings industry, with a rich history dating back to 1866. We are committed to delivering exceptional customer experiences and innovative solutions that exceed our customers' expectations.

Job Overview

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team as a Retail Store Associate at our location in Diamond Bar, CA. As a key member of our sales team, you will be responsible for providing exceptional customer service, building relationships with wholesale and retail customers, and achieving sales goals.

Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving concerns in a timely and professional manner
  • Determine customer needs and present appropriate products and services to meet those needs
  • Build trust relationships with wholesale and retail customers through regular communication and follow-up
  • Process sales transactions accurately and efficiently, following company policies and procedures
  • Achieve monthly, quarterly, and yearly sales goals by developing and implementing effective sales strategies
Requirements
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, including evenings and weekends
Preferred Qualifications
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
Estimated Salary

$18.30 per hour



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