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Sales Lead Leawood Town Center

1 month ago

Leawood, Kansas, United States Knitwell Group Full time
About Us
At Knitwell Group, we're dedicated to empowering women to find their authentic self-expression. Our modern, feminine, and versatile clothing is designed to make women feel confident and stylish. As a Sales Lead at our Leawood Town Center store, you'll play a key role in delivering exceptional client experiences and driving revenue growth.

Key Responsibilities:
  • Provide exceptional client services and operate as the Manager on Duty in the absence of a manager.
  • Perform operational and transactional functions, handle client service issues, and issue approvals for desk transactions.
  • Support the business strategy and adjust to effectively reach goals.
  • Drive revenue by proactively managing the client experience and performing Manager On Duty responsibilities.
  • Utilize tools to ensure a client-focused team environment and drive volume.
  • Coach associates on client interactions and performance to maximize productivity and capture client opportunities.
  • Assume PIN and signature privileges for register functions requiring approval.
  • Utilize reports to make effective merchandising decisions and style the store in Division standards.
  • Ensure optimal coverage and productivity in all areas of the store through scheduling.
Requirements:
  • Client Service: Ensure that the client remains the top priority while balancing required tasks and overall store operations.
  • Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines.
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines.
  • Accuracy: Ability to handle cash and provide change without error.
  • Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates.
Education and Experience:
  • Minimum Requirements: High School Diploma or GED.
  • Minimum six months Sales Associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher.