Field Support Specialist

3 weeks ago


San Francisco, California, United States Aramark Full time
Job Title: Field Support Specialist

At Aramark, we are seeking a highly skilled Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for maintaining positive relationships with our customers and local vendors in a specified geographic area.

The ideal candidate will have strong interpersonal and customer service skills, with the ability to bring customers and suppliers together to demonstrate our value proposition. You will also have solid purchasing program and supply chain knowledge, as well as excellent problem resolution skills.

This is a remote position with travel requirements, and you will be based out of the San Francisco, CA area. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply.

Key Responsibilities:
  • Provide strategic supply chain consultative business reviews to executive teams at customer locations in your territory.
  • Maintain strong relationships with customers, including hotels, golf clubs, and restaurants, in a specified geographic area.
  • Build and maintain local supplier relationships.
  • Manage the process for new customer roll-out meetings, including customer/supplier conference calls, kick-off meetings, and follow-up process.
  • Analyze customer activity, satisfaction, and utilization of programs; identify non-participation and potential causes.
Requirements:
  • 8-10 years of experience in a related field.
  • BS/BA in a relevant field or equivalent years of experience.
  • Strong analytical skills and ability to work independently.
  • Excellent problem resolution skills and ability to work in a fast-paced environment.
About Aramark:

Aramark is a leading provider of food and facilities services to businesses, institutions, and individuals around the world. We are committed to delivering exceptional service and creating a positive impact on our customers, employees, and communities.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.



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