Service Center Operations Coordinator

4 weeks ago


Toledo, Ohio, United States TForce Freight Full time

Job Description Job Title: Service Center Operations Coordinator Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the Service Center management team to develop action plans and improve service level results. The Service Center Operations Coordinator oversees staff within the department. Job Responsibilities:

Work with other managers to coordinate hiring and promotion decisions.
Work with other managers to ensure adherence to labor agreements and address grievances.
Participate in new hire orientation meetings and conduct safety and quality training.
Determine employee training needs and provide feedback and support.
Conduct performance evaluations and resolve individual and group performance issues.
Builds labor relations by interacting with labor officials and unionized employees and addressing and resolving requests and situations.
Coaches and develops others using career development processes and tools.

Job Requirements:

U.S. citizen or otherwise authorized to work in the U.S.
High school diploma, GED, or international equivalent
Strong communication skills
Bachelor's Degree (or internationally comparable degree) - Preferred
Previous dock operations experience - Preferred
Supervisory experience in the transportation industry - Preferred

About Us Dedicated to putting the power of logistics to work for you, our freight solutions help you get better results, encounter fewer problems, and get more done every day. As a global leader in logistics, TForce Freight is committed to making your less-than-truckload (LTL) shipments easier and improving your efficiency-delivering more solutions and more results at every turn. Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity


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