Customer Service Specialist

2 weeks ago


Milwaukee, Wisconsin, United States Educators Credit Union Full time

We are seeking a Customer Service Specialist - Banking at Educators Credit Union. This role involves working in a fast-paced team environment where you will be responsible for providing excellent customer service to members while assisting them with their banking needs.

The salary for this role is approximately $35,000 to $45,000 per year, based on the 30+ hour workweek.

About the Job:

This role involves receiving and processing member financial transactions, welcoming members and providing routine information concerning services, directing members to appropriate departments for specific information and services, educating and advising members regarding credit union products and services, posting transactions to member accounts and maintaining member records, balancing cash drawer and daily transactions, and performing various administrative tasks.

Requirements:

  • Courtesy, tact, and diplomacy are essential elements of the job.
  • Accuracy and ability to operate computers and related office equipment as necessary.
  • High School diploma or equivalent.
  • Bilingual in Spanish or Hmong is a plus.
  • Must have a professional and enthusiastic attitude and also needs to like to help people.

Location:

Park Place Branch located at 10811 W. Park Place, Milwaukee, WI 53224.



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