Customer Support Specialist

6 days ago


Milwaukee, Wisconsin, United States Eastridge Workforce Solutions Full time

At Eastridge Workforce Solutions, we're committed to delivering exceptional service to our clients. As a Customer Support Specialist, you'll play a crucial role in supporting business growth by providing top-notch support to internal and external customers.

We're seeking a highly motivated individual with excellent communication skills and a strong commitment to customer satisfaction. If you're passionate about delivering exceptional results and have a proven track record of success in customer-facing roles, we'd love to hear from you.

Responsibilities include:

  • Reviewing and organizing Requests for Quotes (RFQs) and collaborating with customers and sales teams to define product requirements.
  • Preparing accurate formal quotes based on engineering estimates and sales input.
  • Assembling work order packets promptly to support production planning and monitoring RFQs to expedite quotes when required.
  • Serving as the primary contact for customer inquiries and addressing questions regarding orders, timelines, and specifications.
  • Maintaining accurate records of quotes, purchase orders, RFQs, and other customer-related files.

We offer a competitive salary of $55,000 - $65,000 per year, comprehensive benefits, and opportunities for career growth and professional development.



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