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B2B Customer Service Representative for Transport and Logistics

1 month ago

Butte Creek Canyon, United States Apex Solutions Full time

About Apex Solutions

We're a dynamic and innovative company that's passionate about delivering exceptional customer experiences. As a leading provider of insurance and consulting services, we're committed to helping our clients achieve their goals.

Our Mission

We strive to make a positive impact on our clients' businesses by providing tailored solutions that meet their unique needs. Our team of experts is dedicated to delivering outstanding service and support, ensuring that our clients receive the best possible outcomes.

What We Offer

  • Flexibility | Flexible working hours and the option to work remotely (home office)
  • Continuing Education | with our in-house training programs and external offers - always individually tailored

About the Role

We're seeking a highly skilled and customer-focused B2B Customer Service Representative to join our team. As a key member of our logistics and transportation team, you'll be responsible for providing exceptional service to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities

  • Provide timely and effective support to clients via phone, email, and other communication channels
  • Respond to client inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless service delivery and client satisfaction

Requirements

  • Excellent communication and interpersonal skills
  • Proven customer service experience in a B2B setting
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We're Looking For

We're looking for a talented and motivated individual who is passionate about delivering exceptional customer experiences. If you're a team player with a strong work ethic and a commitment to excellence, we'd love to hear from you.