Account Support Associate

10 hours ago


Sens, Bourgogne-Franche-Comté, United States Sunbit Full time

About Us

Sunbit is a financial technology company that offers a next-generation, no-fee credit card and point-of-sale payment option available at over 20,000 locations.

The Job Description

We are looking for a Customer Care Associate to join our team in Las Vegas, Nevada. As a Customer Care Associate, you will be responsible for handling inbound calls from customers and retail partners in a professional and timely manner.

Key Responsibilities:

  • Answer inbound calls and assist new and existing customers with their accounts.
  • Troubleshoot issues with customers and provide options for resolution.
  • Follow scripts to handle various situations.
  • Follow up with customers as needed.
  • Manage escalated calls with courtesy and professionalism.

Requirements:

  • Minimum 6 months experience in a Call Center or 1 year of Customer Service Experience (B2B and B2C experience is a bonus).
  • Collections experience is a plus.
  • Strong typing and computer skills.
  • Ability to multitask.
  • High level of attention to detail.

What We Offer:

$16.00/Hour and flexible scheduling.



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