Leadership Development Program

6 days ago

Pompano Beach, Florida, United States WELLS FARGO BANK Full time

Job Summary:

Wells Fargo is seeking a Senior Branch Network Management Trainee to join our Consumer, Small and Business Banking division. As a key member of our team, you will be responsible for leading, managing, and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes.

Key Responsibilities:

  • Lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business.
  • Drive accountability for operational excellence, executing policies and procedures in alignment with applicable regulations, and managing the allocation of people and financial resources for the branch.
  • Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business.
  • Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives.
  • Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.

Requirements:

  • 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Management experience including hiring, coaching, and developing direct reports.
  • Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success.
  • Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
  • Exercise independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
  • Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business.
  • Experience building and maintaining effective relationships with customers, internal partners, and within the community.
  • Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers.
  • Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking.
  • Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management, and loss prevention.
  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
  • Ability to work a schedule that may include most Saturdays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to make a meaningful impact in the lives of our customers and communities.

How to Apply:

Apply now and take the first step towards a rewarding career with Wells Fargo.

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