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Assistant Department Manager
2 months ago
We are seeking a highly skilled and experienced Department Manager to join our team at Floor & Decor Holdings, Inc. As a Department Manager, you will be responsible for leading a team of Product Sales Specialists and ensuring that customers receive exceptional customer service and product information.
Key Responsibilities- Team Leadership: Lead and manage a team of Product Sales Specialists to achieve sales goals and provide excellent customer service.
- Customer Service: Ensure that customers receive a positive shopping experience by providing accurate product information and resolving any issues in a timely manner.
- Product Knowledge: Develop and maintain a thorough understanding of our products and services to effectively communicate with customers and provide recommendations.
- Inventory Management: Ensure that the department is well-stocked and that inventory levels are maintained to meet customer demand.
- Merchandising: Maintain a visually appealing and organized store environment to showcase our products and services.
- Training and Development: Provide ongoing training and development to Product Sales Specialists to enhance their skills and knowledge.
- Performance Management: Conduct regular performance evaluations and provide feedback to Product Sales Specialists to ensure they are meeting sales goals and providing excellent customer service.
- Education: High School Diploma or equivalent required.
- Experience: 1 year of customer service/sales experience or an equivalent combination of education and experience.
- Skills: Excellent communication and interpersonal skills, ability to multitask and work in a fast-paced environment.
This position requires frequent exposure to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory RequirementsThis position requires the ability to exert up to 20 pounds of force occasionally, and/or 10-15 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers to handle or feel objects, and to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Additional Essential Job Functions- Maintain the integrity of the Company's business operations and reputation as well as compliance with its policies and procedures, including the handling of confidential information, currency, and other forms of payment.
- Contribute to a safe and secure work environment for our associates, customers, other third-parties with which we do business, and Company property.
- Bonus opportunities at every level.
- Career advancement opportunities.
- Relocation opportunities across the country.
- 401k with discretionary company match.
- Employee Stock Purchase Plan.
- Referral Bonus Program.
- A personal holiday and Volunteer Time Off program.
- Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria).
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
