Service Administrative Coordinator
5 days ago
Job Summary:
The Service Administrative Coordinator is an integral contributor to the success of the Service department operating out of the corporate office. This role involves working closely with the CFO, Sr. Director of Service, and Manager, Service Purchasing and Vendor Management to perform administrative duties and complete operational tasks.
Key Responsibilities:
- Provide operational support to the Service leadership team, including maintaining and updating Standard Operating Procedure repositories, maintaining Vendor contract repositories, processing invoices and monitoring vendor chargebacks, and managing business reports and website reporting repositories.
- Partner with stores to oversee system access rights and manage user accounts and permissions for key Service systems.
- Manage business reports and website reporting repositories and develop reports to support key initiatives, including data exporting and importing.
- Perform administrative duties such as scheduling meetings and coordinating travel for department meetings and store events.
- Work with the Service Project Manager to help develop and manage project-related inquiries, project plan status reporting, and project follow-up actions.
- Perform executive support for CFO by assisting with calendar management and project documentation support and coordination.
Requirements:
- Bachelor's degree in Business Administration or significant industry experience.
- Proven experience in administrative support and project coordination, preferably within a retail or business context.
- Strong organizational and problem-solving skills, time management, and attention to detail.
- Excellent communication and interpersonal skills to effectively collaborate with diverse teams and stakeholders.
- Proficient in Office 365 products, including Outlook, Excel, Word, and PowerPoint.
- Ability to run reports and create reports in Excel and present data highly desirable.
- Intermediate to advanced skills in Excel, including formulas and pivot tables, preferred.
- Proficiency in project management software and tools, primarily Microsoft Teams, preferred.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
About Micro Center:
Micro Center is a leading computer and electronic device retailer with a strong commitment to customer service and developing long-term customer relationships. We offer a dynamic work environment, competitive benefits, and opportunities for career advancement.
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