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Customer Service Representative

2 months ago

Anoka, Minnesota, United States Doherty Full time

**Job Summary**

Doherty is seeking a highly organized and detail-oriented Customer Service & Accounting Assistant to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients, while also assisting with various accounting and administrative tasks.

**Key Responsibilities:**

• Assist customers with inquiries and resolve issues in a timely and professional manner

• Perform various filing and data entry tasks, including matching purchase orders with vendor invoices and other receiving documents

• Review and compare purchase orders with vendor invoices to identify discrepancies and prepare claims for any product discrepancies

• Assist warehouse personnel with the return of any product received as the result of shipping errors

• Perform other duties as assigned or required by the Office Manager

**Requirements:**

• High School diploma or equivalent

• Familiarity with personal computers, the Internet, Microsoft Outlook, Word, and Excel

• Ability to work independently, organize and work on multiple tasks, and complete duties within specified deadlines

• Ability to communicate effectively verbally and in writing to customers and co-workers