Service Account Manager

2 months ago


Raleigh, North Carolina, United States Kirlin-Way Mechanical Full time

Kirlin Way Mechanical is a leading mechanical contractor with extensive experience in commercial air conditioning, plumbing, and piping services. We specialize in design build/design assist, pre-construction, commissioning, building information modeling, and quality control.

Job Summary

We are seeking a skilled Service Account Manager to join our team at Kirlin Way Mechanical. The successful candidate will be responsible for developing and maintaining strong relationships with our clients, identifying new business opportunities, and ensuring the delivery of exceptional service.

Key Responsibilities

  • Develop and implement strategies to grow our client base and increase revenue through the sale of maintenance and service contracts.
  • Build and maintain strong relationships with key clients, understanding their business needs and providing tailored solutions to meet their requirements.
  • Identify and pursue new business opportunities, working closely with our sales and marketing teams to develop and execute sales strategies.
  • Manage and resolve client complaints and issues in a timely and professional manner.
  • Collaborate with our operations team to ensure seamless delivery of services to our clients.

Requirements

  • Proven experience in client relationship management, sales, or a related field.
  • Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Knowledge of the mechanical contracting industry and its trends.
  • High school diploma or equivalent required; bachelor's degree preferred.

Benefits

  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Generous paid time off and holidays.
  • Opportunities for professional growth and development.


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