Service Manager
3 weeks ago
Piedmont Service Group is seeking a skilled Service Manager to oversee the daily operations of our commercial HVAC service team. The ideal candidate will have a strong background in customer service, team management, and technical troubleshooting.
Key Responsibilities:
- Provide exceptional customer service by meeting or exceeding customer requirements and commitments.
- Implement and optimize service and business processes to improve efficiency and productivity.
- Manage a team of experienced HVAC service technicians, including recruitment, development, goal setting, and performance management.
- Support the sales organization with pricing and business operations input for customer sales proposals.
- Review and approve daily time sheets, invoices, and job summaries.
Requirements:
- Minimum 5 years of experience working for a commercial service HVAC company.
- High school diploma plus 2 years of education post-high school preferred.
- Valid driver's license and clean driving record.
- Ability to pass a background and drug test.
Benefits:
- Medical, vision, and dental insurance.
- Company-paid short and long-term disability insurance.
- Company-paid life insurance.
- FSA and 401(k) with company match and profit-sharing plan.
- Accident and critical illness insurance.
- Three weeks of paid time off in the first year of hire.
- Paid holidays and wellness incentives.
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