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Customer Support Specialist

2 months ago

Los Angeles, California, United States Staffmark Full time

Position Overview:
We are seeking a dedicated and tech-savvy Customer Support Specialist to join our dynamic team at Staffmark. This role is crucial for providing exceptional service to our clients, ensuring their needs are met with professionalism and efficiency.

Key Responsibilities:
As a Customer Support Specialist, your daily tasks will include:

  • Handling inbound inquiries from clients and providing accurate information regarding services and policies.
  • Assisting clients in troubleshooting issues and escalating complex matters to the appropriate departments.
  • Maintaining up-to-date knowledge of company policies and procedures to deliver top-tier support.
  • Creating positive experiences for clients, ensuring their satisfaction with our services.

Shift Details:

  • Pay: $22 per hour
  • 1st Shift Hours: 7 AM - 7 PM
  • Temporary Position: Expected duration of at least six months

Qualifications:
To be successful in this role, candidates should possess:

  • A high school diploma or equivalent (a college degree is preferred).
  • At least one year of relevant experience in customer service.
  • Strong computer skills and proficiency in customer service software.

Employee Benefits:
We offer a comprehensive benefits package, including:

  • Weekly Pay
  • Medical, Dental, Vision, and Life Insurance
  • 401k Plan
  • Employee Discount Programs
  • Short-term Disability
  • Referral Bonus Opportunities
  • Career Advancement Potential

We value proactive learners who excel in a fast-paced environment. If you are passionate about helping others and thrive in a collaborative setting, we encourage you to consider this opportunity.

Note: The compensation range provided is an estimate and may vary based on various factors, including experience and performance. Our benefits package is designed to support our employees' well-being and professional growth.