Maintenance & Repair Operations Manager

7 days ago


New Orleans, Louisiana, United States Ports America Full time
Job Summary

We are seeking an experienced Operations Manager - Intermodal Maintenance & Repair to lead our Maintenance & Repair operations at Ports America. The successful candidate will be responsible for ensuring the highest productivity and supervision in the repair operation, providing excellent customer service, and achieving operational and financial goals.

Key Responsibilities
  • Leadership and Direction: Provide leadership and direction to the Maintenance & Repair team, ensuring the highest productivity and supervision in the repair operation.
  • Customer Service: Provide excellent customer service to our customers, ensuring timely and efficient repair of equipment.
  • Operational Efficiency: Analyze performance statistics and trends to identify areas for improvement, and implement strategies to increase operational efficiency.
  • Financial Management: Manage budgets and financial reports to ensure the achievement of operational and financial goals.
  • Team Management: Supervise and manage a team of mechanics, ensuring they have the necessary resources and support to perform their duties effectively.
  • Safety and Compliance: Ensure compliance with safety and regulatory requirements, and implement strategies to prevent accidents and injuries.
  • Communication: Communicate effectively with customers, management, and team members to ensure smooth operations and resolve any issues that may arise.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 4+ years of experience in Intermodal Maintenance & Repair, with significant labor relations experience.
  • Skills: Strong leadership and management skills, excellent communication and problem-solving skills, and a working knowledge of budget preparation and financial applications.
Preferred Qualifications
  • Education: Bachelor's Degree in Maritime, Logistics, Supply Chain, or related discipline.
  • Experience: Experience in terminal and stevedore operations, and a thorough knowledge of M&R Equipment repair criteria required by each customer.
  • Skills: Strong leadership and influencing skills, excellent managerial skills, and a working knowledge of union contracts and safety and accident prevention.
Physical Working Attributes
  • Frequent Walking and Standing: Frequent walking and standing, with occasional sitting.
  • Work Environment: Work in a terminal/yard setting, with changing weather conditions and potential hazards from moving objects and machinery.

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