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Operations Manager

2 months ago

New Orleans, Louisiana, United States Ports America Full time
Job Summary

Ports America is seeking an experienced Operations Manager - Intermodal Maintenance & Repair to provide leadership and direction for the Maintenance & Repair of equipment. The successful candidate will be responsible for ensuring the highest productivity and supervision in the repair operation, while providing excellent customer service to the lines calling the terminal.

Key Responsibilities
  • Directs activities of the mechanics engaged in the Maintenance & Repair of Containers, Chassis, and Refrigerated Container
  • Assists Manager, M&R work group in setting goals and objectives for the operation
  • Directs the preparation of daily, weekly, and monthly statistics for productivity and other operational and financial reports
  • Responsible for the safe, efficient, and cost-effective way to manage the business as well as achievement of operational and financial goals and objectives
  • Analyzes performance statistics and trends to identify areas for improvement
  • Ensures good communications throughout the workgroup and their group interactions so that activities are running smoothly on a regular basis
  • Provides reliable service to customers, ensuring the oldest damages are being turned around regularly
  • Monitors productivity levels to ensure an efficient operation; sends a weekly detailed labor production recap report for all mechanics as well as the non-producing labor for the prior work week
  • Ensures safety, health and environmental standards are met throughout the operation
  • Ensures daily safety meetings are conducted and attended at both M&R Operation and the PA Operations daily meeting
  • Ensures all accidents/injuries are investigated thoroughly and reviews them with the management team
  • Ensures M&R staff is familiar with company policies, employment and labor law, collective bargaining agreements and the procedures for implementing and maintaining consistent applications
  • Maintains a current and accurate inventory of all equipment submitting the required reports meeting each customer's requirements
  • Ensures that all administrative procedures and reports are completed accurately, submitted on time and to appropriate parties, customers, and other designated personnel
  • Participates in all customer audits that are conducted at the site level
  • Ensures all management required daily productivity forms are received from the mechanics at the end of each work shift
Requirements
  • High School Diploma or GED
  • 4+ years of Intermodal M&R Equipment experience within the logistics/transportation industry in a managerial capacity, with significant labor relations experience
  • Working knowledge of budget preparation and financial applications, including an understanding of basic accounting, statistics, problem solving, goal setting, and business applications