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Dental Office Assistant

2 months ago


Fort Myers, Florida, United States Dental Care at Verandah Full time
About Dental Care at Verandah

Dental Care at Verandah is a dynamic and growing dental practice in Fort Myers, FL, seeking a highly skilled and motivated Front Office Business Assistant to join our team.

Job Summary

We are looking for a detail-oriented and organized individual to provide exceptional support to our front office team. As a Front Office Business Assistant, you will be responsible for managing front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies, and utilizing Dentrix for patient scheduling and records.

Responsibilities
  • Greet and welcome patients as they enter the office to create a great first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain

As a Front Office Business Assistant at Dental Care at Verandah, you will gain:

  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing you the opportunity to develop to your full potential
  • Opportunity to be a part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential
  • Access to on-demand Daily Pay
Qualifications

To be successful in this role, you will need:

  • 1+ year of dental front office experience
  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills

The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Physical Requirements

The Front Office Business Assistant will be required to:

  • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year