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Dental Office Coordinator
2 months ago
Red Cedar Dental Care is a dynamic and growing dental practice in Fort Myers, FL, seeking a highly skilled and bilingual Business Assistant to join our team. Our office is known for its family-friendly atmosphere and commitment to providing exceptional patient care.
Job SummaryWe are looking for a detail-oriented and organized Business Assistant to support our front office team. The ideal candidate will have excellent communication and organizational skills, with the ability to work in a fast-paced environment. As a Business Assistant, you will be responsible for managing front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
Key Responsibilities- Greet and welcome patients, creating a positive first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with providers and team to implement Heartland Dental systems to optimize office potential
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front-loaded education and training, providing opportunities to develop to your full potential
- Access to on-demand Daily Pay
- Bilingual - fluent in English and Spanish
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.