Customer Service Representative

2 weeks ago


Newport, Kentucky, United States Northern Kentucky University Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Student Assistant in the One Stop office at Northern Kentucky University.

This role is the first point of contact for prospective students, current students, parents, and the public, providing prompt and professional resolution to inquiries and exceeding customer expectations.

The successful candidate will convey a knowledge and understanding of university policies in student registration, academic records, admissions, and financial assistance.

Responsibilities include receiving and processing mail and documents, transporting documents to various departments, monitoring office traffic flow, and assisting students with basic campus inquiries.

The ideal candidate will possess excellent communication and customer service skills, proficiency in software applications, and the ability to work independently with minimal supervision.

We offer a competitive hourly rate and opportunities for professional growth and development.

Key Responsibilities

* Receive and process mail and documents delivered to the One Stop office
* Transport documents to Financial Aid, Registrar, and Admissions departments
* Monitor office traffic flow and assist students with basic campus inquiries
* Direct students to the appropriate team members and keep track of student interactions
* Escort students from the One Stop office to other offices as needed

Requirements

* High school diploma or equivalent
* Excellent communication and customer service skills
* Proficiency in software applications, including ProSAM, ImageNow, SAP, and Microsoft Office programs
* Ability to work independently with minimal supervision
* Strong organizational and time management skills

What We Offer

* Competitive hourly rate
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

How to Apply

Apply now and join our team as a Customer Service Student Assistant at Northern Kentucky University.

  • Newport, Kentucky, United States Community Choice Financial Family of Brands Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Community Choice Financial Family of Brands. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our diverse customer base, handling cash transactions, and...


  • Newport, Kentucky, United States Western & Southern Life Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Western & Southern Life. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues in a timely and professional manner.Key...


  • Newport, Kentucky, United States Level Up Campaigns Full time

    Job Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Level Up Campaigns. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Customer...


  • Newport, Kentucky, United States Thorntons (Kentucky) Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Representative at Thorntons (Kentucky). As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting store goals and initiatives.Key...


  • Newport, Kentucky, United States Quipt Home Medical Full time

    Job SummaryQuipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are seeking a driven individual to join our team as a Customer Service Representative in our Sleep & Respiratory division.Key ResponsibilitiesVerify patients' insurance benefits and answer...


  • Newport, Kentucky, United States Panera Bread Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Barista at Panera Bread. As a key member of our team, you will be responsible for providing exceptional customer service, working efficiently in a fast-paced environment, and maintaining a clean and safe workspace.Key Responsibilities:Deliver...


  • Newport, Kentucky, United States Western & Southern Life Full time

    {"title": "Customer Service Associate", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Associate to join our team at Western & Southern Life. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing new business applications, and...


  • Newport, Kentucky, United States Raising Cane's Chicken Fingers Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Raising Cane's Chicken Fingers. As a key member of our team, you will play a critical role in delivering exceptional customer experiences and contributing to the success of our business.Key Responsibilities:Provide top-notch...


  • Newport, Kentucky, United States Raising Cane's Chicken Fingers Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Raising Cane's Chicken Fingers. As a key member of our team, you will play a critical role in delivering exceptional customer experiences and supporting the success of our business.Key Responsibilities:Provide top-notch customer...


  • Newport, Kentucky, United States Western & Southern Life Full time

    {"title": "Customer Service Associate", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Associate to join our team at Western & Southern Life. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing new business applications, and...


  • Newport, Kentucky, United States Panera Bread Full time

    About Panera BreadPanera Bread is a leading bakery-cafe chain that offers a unique blend of freshly baked bread, salads, soups, and sandwiches. We are committed to serving our customers with a warm and welcoming atmosphere.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Restaurant Team Member. As a key...


  • Newport, Kentucky, United States Northern Kentucky University Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Student Assistant at Northern Kentucky University's One Stop office.Key ResponsibilitiesProvide exceptional customer service to prospective students, current students, parents, and the publicConvey knowledge and understanding of university...


  • Newport, Kentucky, United States Northern Kentucky University Full time

    Job SummaryThis position is the first point of contact for prospective students, current students, parents, and the public for the university One Stop office. The Customer Service Student Assistant will convey a knowledge and understanding of university policies in student registration, academic records, admissions, and financial assistance.Key...


  • Newport, Kentucky, United States Thorntons (Kentucky) Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Thorntons. As a Guest Service Representative, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...


  • Newport, Kentucky, United States Northern Kentucky University Full time

    Job DescriptionThis position is the first point of contact to prospective students, current students, parents, and the public for the university One Stop office.Key Responsibilities:Receiving and processing mail and documents delivered to the One StopTransporting documents from the One Stop to Financial Aid/Registrar/AdmissionsMonitoring One Stop traffic...


  • Newport, Kentucky, United States Northern Kentucky University Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Student Service Agent to join our team at Northern Kentucky University. As a key point of contact for prospective and current students, parents, and the public, you will provide exceptional customer service and support while maintaining knowledge of university policies and procedures.Key...


  • Newport, Kentucky, United States Northern Kentucky University Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Student Service Agent to join our team at the Office of the University Registrar. As a key point of contact for prospective and current students, parents, and the public, you will provide exceptional customer service and support while maintaining knowledge of university policies and...

  • Shift Leader

    4 weeks ago


    Newport, Kentucky, United States United Dairy Farmers Full time

    Job SummaryWe are seeking a highly skilled and experienced Shift Leader to join our team at United Dairy Farmers. As a Shift Leader, you will be responsible for ensuring the delivery of outstanding service to every customer, either personally or through other employees on duty during your shift.Key ResponsibilitiesAssign and monitor the performance of duties...


  • Newport, Kentucky, United States AAA Club Alliance Full time

    About the RoleWe are seeking a highly motivated and results-driven Insurance Sales Agent to join our team at AAA Club Alliance. As an Insurance Sales Agent, you will be responsible for identifying customer needs and recommending appropriate insurance products, establishing strong customer and community relationships, and maintaining partnerships with...


  • Newport, Kentucky, United States Village Green Full time

    Job SummaryVillage Green is seeking a highly motivated and results-driven Leasing Sales Consultant to join our Sales Consultant Team. As a key member of our team, you will be responsible for facilitating the rental of apartment units, ensuring maximum occupancy, and providing exceptional customer service to our residents.Key ResponsibilitiesCoordinate...