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Claims Adjuster

2 months ago

Montpelier, Vermont, United States HomeSafe Alliance Full time
About the Role

We are seeking a highly skilled and motivated Assistant Claims Manager to assist in all aspects of claims management, supporting and promoting process improvement methodologies and best practices that enhance claims service.

Key Responsibilities
  • Ensure claim settlements meet or exceed customer expectations and comply with regulatory and company standards.
  • Manage large claims, catastrophic loss situations, mold, unusual occurrences, inconvenience claims, property damage claims, and MCO demands.
  • Ensure settlement practices allow for prompt subrogation recoveries.
  • Raise awareness of any settlement practices, trends, or areas of concern to the Director of Claims.
  • Respond to internal and external customer disputes and inquiries according to company policies.
Requirements
  • Undergraduate Degree in Business or related 4-year degree preferred.
  • Minimum 3-4 years personal property claims adjusting experience preferred.
  • Prior experience in a Supervisor or leadership role.
  • Prior experience assessing employee productivity and identifying areas of improvement to provide constructive feedback and coaching as needed.
  • Must be a U.S. citizen due to contractual requirements.
  • Excellent oral and written communication skills.
  • Proficient computer skills – MS Office: Outlook, Word, Excel, PowerPoint.
  • Detail-oriented with superior organizational and strong time management with the ability to prioritize and complete assignments on schedule.
Benefits
  • Medical, Dental and Vision Insurance.
  • Paid time off (PTO) Three weeks of PTO for newly hired employees.
  • 401(k).
  • Health and Wellness Programs.
  • Disability, Life and AD&D insurance.
  • Employee Support program.
  • Family Support: Bright Horizons, child and elder care services.
  • Teladoc Medical Experts, second opinion program.
  • Travel Accident & Medical.
  • TRICARE Supplement Plan.
  • Voluntary Benefit Plans.
About HomeSafe Alliance

HomeSafe Alliance is a premier household goods move management service provider for the U.S. Armed Forces, Department of Defense (DoD) civilians, and their families. Our team is dedicated to providing fast, easy, and efficient relocation experiences.

We are committed to making sure that every move is better than the last. With cutting-edge technology and proven logistics expertise, we're transforming the moving process by continuously evaluating, refining, and improving our tools and techniques.

We thank you for your service, and for the privilege of serving you in return.