Claims Investigator

6 hours ago


Montpelier, Vermont, United States Concord Group Insurance Full time
Job Overview

We are seeking a skilled Claims Investigator to join our team at Concord Group Insurance. As a Field Claims Representative, you will be responsible for investigating, evaluating, and settling assigned claims involving 1st Party Homeowner and Commercial Property claims.

Key Responsibilities:

  • Conduct thorough investigations of claims to determine coverage and damages.
  • Communicate with insureds, claimants, and their representatives to gather information and resolve claims.
  • Effectively handle incoming correspondence and maintain accurate records.
  • Evaluate and settle claims based on investigation results.
  • Work independently and as part of a team to achieve business objectives.

Requirements:

  • Bachelor's degree or several years of direct experience in claims handling.
  • 5-7 years of experience handling Property Claims, with Commercial Lines experience a plus.
  • Strong understanding of personal and commercial lines policy forms and coverage analysis.
  • Multi-line adjuster's license as required in our operating territories.
  • Demonstrated proficiency in writing detailed structural cost of repair/replacement estimates and proficient in PC Windows environment.
  • Excellent understanding and skill level of claim handling and customer service.

What We Offer:

Concord Group employees are eligible for a comprehensive total compensation package, including medical, vision, dental, life, and disability insurance. We offer a generous Paid Time Off Program and a competitive 401(k) plan with company match.

About Us:

As a leading regional provider of property and casualty insurance, The Concord Group helps protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make The Concord Group a great place to build your career.



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