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Customer Service Representative

2 months ago


Worthington, Minnesota, United States Mike Mathers - State Farm Agent Full time
Position Overview

Are you a personable individual with a passion for customer service? If you thrive in engaging with clients and enjoy assisting them, then a role with Mike Mathers - State Farm Agent could be the perfect fit for you. Our agency specializes in offering a range of State Farm insurance and financial service products.

Key Responsibilities
  • Build and nurture customer relationships while ensuring timely follow-ups.
  • Deliver exceptional customer service by addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Generate leads, arrange meetings, assess customer requirements, and promote suitable products and services.
  • Exhibit a strong work ethic with unwavering dedication to achieving success on a daily basis.
As a Team Member, you will benefit from...
  • A competitive salary complemented by commission and bonuses
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
Qualifications
  • Preferred sales experience in roles such as outside sales, inside sales representative, retail sales associate, or telemarketing
  • Genuine interest in marketing products and services tailored to customer needs
  • Strong interpersonal skills
  • Excellent communication abilities, encompassing written, verbal, and listening skills
  • Self-driven and motivated
  • Ability to collaborate effectively within a team
  • Capability to present information to prospective clients
  • Must be able to obtain a Property and Casualty license
  • Must be able to obtain a Life and Health license