Customer Service Representative

1 month ago


Worthington, Minnesota, United States Leading Edge Credit Union Full time
Job SummaryLeading Edge Credit Union is seeking a Full Time Remote Contact Center Representative to join our team. As a key member of our Contact Center Department, you will provide exceptional member service experience by assisting with various duties such as answering general account questions, initiating loans, and account openings. You will work directly with members and staff to efficiently resolve member issues. If you possess strong attention to detail, a professional demeanor, and the ability to effectively resolve member issues, we encourage you to apply. A college degree or 2-3 years of related experience within the financial institution industry is preferred. We offer a competitive pay and benefits package, including health, dental, vision, life, PTO, and retirement.

Key Responsibilities

  • Provide exceptional member service experience by assisting with various duties
  • Answer general account questions and initiate loans and account openings
  • Work directly with members and staff to efficiently resolve member issues
  • Utilize strong attention to detail and professional demeanor to effectively resolve member issues


Requirements

  • College degree or 2-3 years of related experience within the financial institution industry
  • Strong attention to detail and professional demeanor
  • Ability to effectively resolve member issues


What We Offer

  • Competitive pay and benefits package
  • Health, dental, vision, life, PTO, and retirement benefits


Apply by submitting your resume to hr@lecu.org.



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