Sales Representative

5 days ago

Worthington, Minnesota, United States Lampert Lumber Full time
Job Title: Inside Sales Representative

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM, are seeking a skilled Inside Sales Representative to join our team.

Job Summary:

The Inside Sales Representative will be responsible for assisting with new and existing customer sales, providing product support to outside sales representatives, and generating sales through telephone calls to customers.

Key Responsibilities:
  • Respond to customer inquiries regarding product selection, placement of orders, prices, and quotations, complaints, and scheduling of deliveries and installations.
  • Initiate telephone calls to customers to generate sales.
  • Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
  • Coordinate purchase and delivery of special products. Obtain information on pricing specifications, uses, and availability.
  • Manage schedules for projects by coordinating with outside sales, jobsites, and assigned customers.
  • Maintain stock levels on the sales floor and in the stockroom.
  • Research credits, returns, and late payments as needed.
  • Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
  • Handle special orders and advanced pricing; assist with pricing and special price lists.
  • Develop and grow professional relationships with customers.
  • Resolve jobsite issues and customer problems.
  • Comply with Company's attendance policy by maintaining regular and predictable attendance.
Requirements:
  • High School Diploma or GED required.
  • 1-3 years of experience in the building material industry with basic knowledge of product and application required.
  • 1-3 years of inside sales experience preferred.
Competencies:
  • Accountability - holding self and others accountable to meet commitments.
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
  • Courage - Stepping up to address difficult issues, saying what needs to be said.
  • Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
  • Financial Acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
  • Builds Networks - Effectively building formal and informal relationship networks inside and outside the organizations.
  • Persuades - Using compelling arguments to gain the support and commitment of others.
Travel Requirements:

50% Travel, must be able to drive.

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM, is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

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