Academic Records Manager

1 week ago


Denver, Colorado, United States Metropolitan State College of Denver Full time
Job Summary

We are seeking a highly skilled and experienced professional to lead the Academic Records and International Student Support team in the Office of the Registrar at Metropolitan State University of Denver. The successful candidate will be responsible for developing and implementing systems to maintain student academic records, ensuring efficient, accurate, and student-friendly processes.

Key Responsibilities
  • Provide leadership and management of the Academic Records and ISS team, overseeing special registration, Fresh Start program administration, enrollment verification, grades, major/minor changes, and academic record maintenance.
  • Administer storage, security, accuracy, and preservation of academic records in accordance with university policy, accreditation standards, and privacy laws.
  • Oversee relevant system solutions, such as eTranscripts, National Student Clearinghouse, and Banner Workflow.
  • Develop and implement projects and programs to assist in accomplishment of established goals.
  • Collaborate with departments across campus and other institutions to create and maintain Memorandum of Understandings for seamless matriculation pathways.
  • Serve as the main point of contact for all external and internal inquiries to the Academic Records and ISS team.
Requirements
  • Bachelor's degree.
  • Experience providing supervision and performance management over staff.
  • Experience working in an enrollment services department in Higher Education.
  • Experience working with Banner or a related student information system.
  • U.S. Citizenship or lawful permanent residence of the United States, as required by Federal law Homeland Security to serve as PDSO or DSO.
  • Experience working with varied visa statuses and federal regulations as they pertain to international students.
Preferred Qualifications
  • Experience working in a Registrar's Office.
  • Experience working with varied visa statuses and federal regulations as they pertain to international students.
  • Excellent oral and written skills.
  • Experience and working knowledge of FERPA.
  • Superior student and customer-focused skills.
  • Strong interpersonal skills and the ability to work effectively with others.
  • Experience developing and identifying policies and procedures towards improvement.
  • Demonstrated experience working both independently and collaboratively on a team.
  • Experience serving as a PDSO or DSO.


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