Subway Team Lead

3 weeks ago


Warren, Michigan, United States Subway - 48734-0 Full time
Job Description

As a Restaurant Operations Manager at Subway - 48734-0, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive an exceptional dining experience. Your primary focus will be on eight key areas:

Main Responsibilities
  • Guest Experience: Provide excellent customer service, ensuring that our guests feel valued and satisfied with their experience.
  • Food Preparation and Service: Ensure that high-quality food is prepared and served in a timely manner, meeting our brand standards.
  • Restaurant Maintenance: Maintain a clean, safe, and welcoming environment for our guests and team members.
  • Inventory and Financial Management: Manage inventory levels, control costs, and maintain accurate financial records.
  • Marketing and Community Outreach: Coordinate local marketing initiatives, including community outreach programs, to promote our brand and engage with our guests.
  • Staff Recruitment and Development: Recruit and train high-performing team members, providing opportunities for growth and development.
  • Restaurant Safety and Security: Ensure that our restaurant meets all safety and security protocols, including adherence to local and national health and food safety codes.
  • Team Leadership: Demonstrate leadership skills, leading by example and promoting a positive work environment.

In addition to these key responsibilities, you will also be involved in:

Additional Responsibilities
  • Business Analysis: Analyze sales data and business records to identify opportunities for growth and improvement.
  • Marketing Support: Support local and national marketing initiatives, ensuring that our restaurant is prepared for new marketing campaigns.
  • Event Planning: Plan and execute special events and promotions to drive sales and engagement.

As a Restaurant Operations Manager at Subway - 48734-0, you will have access to:

Benefits
  • Brand Partnership Discounts: Enjoy discounts on Subway products and services.
  • Scholarship Opportunities: Pursue higher education through our scholarship program.
  • Professional Development: Develop your skills and knowledge through on-the-job training and education.
  • Hands-on Career Experience: Gain valuable experience in a fast-paced restaurant environment.

To be successful in this role, you will need:

Requirements
  • Education: High school diploma or equivalent, with a college degree preferred.
  • Experience: A minimum of 2 years of experience in a restaurant environment, with supervisory and training experience.

You will also need to possess:

Essential Skills
  • Excellent Communication: Strong communication skills, with the ability to interact with team members at all levels.
  • Computer Literacy: Proficiency in computerized Point of Sale systems and other restaurant software.

This role requires:

Physical Demands
  • Standing and Walking: Ability to stand and walk for long periods, with frequent bending and lifting.
  • Lifting: Ability to lift up to 30 pounds occasionally, with frequent lifting of 10 pounds.


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