Public Safety Officer

1 month ago

Saint Paul, Minnesota, United States University Of St Thomas Full time
Job Summary

This position serves as the core communication and documentation point for the emergency procedures and response of the campus. The Public Safety Dispatcher will monitor radios, multiple emergency and non-emergency phone lines, alarms, cameras, parking ramp usage, officer activity, and service requests. This position also serves as an information source and a first point of contact for faculty, staff, students, guests, and members of the university and the greater neighborhood community.

Key Responsibilities
  • Receive, interpret, and prioritize calls for service and emergency response, and track all officer activity.
  • Assist officers with making phone notifications to parking violators as requested. Look up parking permits, class schedules, trespass notices, contact information, and other investigative information, as directed.
  • Identify and report phone line problems, including emergency call boxes, ramp phones, emergency and non-emergency phone lines, and elevator phones.
  • Review cameras to report issues and to track incidents as they occur.
  • Review shift activity and assigned ICRs with the dispatcher going off duty, and review the dispatch briefing binder, Parking Details, and Patrol's Daily Briefing Log at the start of each shift.
  • Promote customer service to the campus and assist the UST community to utilize vehicle reservations, radios, contractor key cards, and key sets, wheelchairs, traffic vests, or other items that the department may provide or facilitate as a service.
  • Assist with UST ID Card door access encodings for students, staff, and faculty.
Requirements
  • High School diploma or equivalent (e.g., GED)
  • One year of experience in dispatching or a related field
  • OR Associate's degree in a relevant field plus completion of relevant skills training

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