Technical Liaison Specialist

3 weeks ago


Denver, Colorado, United States Crescens Full time

Job Summary:

This position serves as the technical liaison between Division staff and Client to ensure Division technical support needs are being met.

The successful candidate will serve as the front line support interfacing with business users on service requests, investigating and evaluating problems, resolving when possible, or escalating to Client staff for further resolution.

Key Responsibilities:

  • Monitoring Client service desk requests and elevating required service level
  • Negotiating completion dates and ensuring follow through on hardware problems, equipment and software purchases, rollout, inventory maintenance, problem resolution, and coordination of equipment replacement schedule
  • Participating in the department-level Business Technology Team (BTT) to expand user functionality in alignment with department goals, resolve user-related problems, assist with development of Division solutions, and ensure adequate training for all Division users

Requirements:

This position requires strong technical skills, excellent communication and problem-solving abilities, and a strong understanding of technical support principles and practices.



  • Denver, Colorado, United States ICF International Inc Full time

    Job SummaryICF International Inc is seeking a Health Specialist to serve as a liaison between the Regional and Central Office of Head Start and the National Center on Health and Wellness. The ideal candidate will have a strong background in health services, including mental health and environmental health and safety, and experience working with early...

  • Health Specialist

    4 weeks ago


    Denver, Colorado, United States ICF International Inc Full time

    Job SummaryICF International Inc is seeking a Health Specialist to serve as a liaison between the Regional and Central Office of Head Start (OHS) and the National Center on Health and Wellness. The successful candidate will provide subject matter expertise, strategies, and resources to Regional Office and Training and Technical Assistance (TTA) staff on...


  • Denver, Colorado, United States Randstad Full time

    Job Summary:Randstad is seeking an experienced Technical Application Specialist to join our team in the Denver, CO area. As a key member of our sales team, you will be responsible for managing client activities related to sales generation, technical estimating, quote management, and customer communication.We are looking for a highly collaborative individual...


  • Denver, Colorado, United States Liaison Technology Group Full time

    Job DescriptionWe are seeking a highly skilled and experienced Home Integration Technician to join our team at Liaison Technology Group. As a key member of our team, you will be responsible for designing, installing, and maintaining complex home automation systems.Key ResponsibilitiesComplete complex audio/video installs, setup, and calibrationLead and train...


  • Denver, Colorado, United States New Charter Technologies Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive exceptional service.Key Responsibilities:Provide...


  • Denver, Colorado, United States TSP Full time

    Exciting Opportunity for a Senior Technical Specialist in Pharmaceutical HardwareWe are seeking a skilled Senior Technical Specialist to join our team at TSP. As a renowned and minority-owned company, we provide IT services and talent solutions throughout the US and Canada.Our focus is on delivering value-based pricing and exceptional customer experiences....


  • Denver, Colorado, United States Alterra Mountain Company Full time

    Technical Support SpecialistAlterra Mountain Company is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance and support to our customers and internal stakeholders. Your primary focus will be on the stability and maintenance of our Direct to Access...


  • Denver, Colorado, United States ExpertHiring Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to end-users, troubleshooting and resolving technical issues, and ensuring the smooth operation of desktop computers and peripheral equipment.Key...


  • Denver, Colorado, United States DecisionPoint | Cortek Full time

    Job Summary:DecisionPoint | Cortek is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and chatResolve technical issues in...


  • Denver, Colorado, United States Artifact Uprising Full time

    Technical Support SpecialistThe Technical Support Specialist plays a vital role in ensuring the smooth operation of Artifact Uprising's order processing during the holiday season. This individual is responsible for accurately processing orders and ensuring they enter the correct vendor portals.Key Responsibilities:Execute Order Checking on a weekday...


  • Denver, Colorado, United States Bucher & Christian Consulting, Inc. Dba BCforward Full time

    Job Summary:We are seeking a highly motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for monitoring incoming emails to investigate supplies and printer information inquiries. You will also be required to research supplies or devices issues to identify a root cause, resolve the issue, and...


  • Denver, Colorado, United States Vertiv Full time

    About Vertiv: Vertiv is a leading provider of products and solutions that enable the efficient and reliable delivery of power and data.**Job Summary:**We are seeking a highly skilled Technical Training Specialist to join our team. As a Technical Training Specialist, you will be responsible for providing technical training on operation and safe testing of...


  • Denver, Colorado, United States ApTask Full time

    About ApTaskApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.Job...


  • Denver, Colorado, United States CyberCoders Full time

    Job Title: Thermal Technical SpecialistAre you an expert in thermal systems and precision cooling? Do you have experience with highly specialized HVAC/refrigeration equipment? We are seeking a skilled Thermal Technical Specialist to join our team at CyberCoders.Job Summary:This is a unique opportunity to work with critical infrastructure data centers and...


  • Denver, Colorado, United States Frontier Careers Full time

    Job SummaryWe are seeking a highly skilled Technical Services Specialist to join our team at Frontier Airlines. As a Technical Services Specialist, you will be responsible for providing technical assistance to Line Maintenance, RON Maintenance, and Heavy Check Maintenance personnel. You will also coordinate with Maintenance Control, Records, and Engineering...


  • Denver, Colorado, United States BEUMER Group Full time

    BEUMER Group is an international manufacturing leader in intralogistics, offering solutions for various logistic challenges. We are a family-owned company where tradition and innovation go hand in hand.The Software Project Liaison is responsible for building a bridge between local customers and the central software project execution development centre. This...


  • Denver, Colorado, United States Workway Full time

    Job Title: End User Support SpecialistWorkway BancForce is a leading national staffing firm that connects qualified job seekers with top employers across the country. We pride ourselves on providing a candidate-centric approach to help individuals find their next career opportunity.Job Summary:We are seeking an experienced End User Support Specialist to join...


  • Denver, Colorado, United States The Doyle Group Full time

    Software Support SpecialistThe Doyle Group is a trusted partner for Placement and Consulting services, headquartered in Denver, CO. Our core mission is to forge genuine partnerships with our clients who seek strategic talent solutions and to assist highly skilled candidates looking for their next career opportunity. With over 30 years of industry experience,...


  • Denver, Colorado, United States Alerio Technology Group Full time

    Job DescriptionAs a Technical Support Specialist at Alerio Technology Group, you will provide daily technical assistance to Faculty, Staff, and Students in a K-12 campus environment.Responsibilities include:Providing technical support for Faculty, Staff, and StudentsAssisting with Google Classroom tools, Chromebooks, Windows, and Mac-based lab and student...


  • Denver, Colorado, United States IT Avalon Full time

    Job Description:At IT Avalon, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing high-quality technical support to our end-users, ensuring their productivity and satisfaction.Key Responsibilities:Provide timely and effective technical support to end-users via...