Legal Intake Coordinator

2 days ago


Los Angeles, California, United States JS Abrams Law Full time
Job Opportunity

JS Abrams Law, a rapidly growing AV-rated boutique law firm in California, is seeking a full-time Legal Intake Specialist to join our team.

This role involves surveying prospective clients, empathizing with them on the details of their cases, managing new client onboarding and data entry, and helping our lawyers book and manage their appointments.

We provide training with senior intake staff and attorneys, medical, dental, and vision benefits, a 401(k) plan with employer matching, discretionary/performance-based bonuses and incentives, great work-life balance, and tremendous room for growth and development.

Key Responsibilities:

  • Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently.
  • Screen incoming potential client phone calls to ensure the case falls within the scope of the firm, while helping the caller feel heard and understood.
  • Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate.
  • Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency.

Requirements:

  • High school diploma or GED is a requirement; Bachelor's degree is a plus.
  • Solid data entry, spreadsheet management, and computer skills.
  • Possesses outstanding communication skills and sense of empathy.
  • Sales or customer service experience highly valued.
  • CRM and case management software experience a plus.

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